Job description
We have an exciting opportunity for a part-time motivated booking clerk to join our busy Cardiology administrative team. The post available will be based at Eastbourne District Hospital and may involve some working from home. The successful applicant will demonstrate excellent communication skills, be well organised, motivated and be able to work well within an very busy team to provide high quality administrative support. Experience working in a changing, fast paced office environment is essential along with the ability to show initiative.
The post holder’s main responsibilities are: To act as first point of contact for patients requiring cardiac test appointments along with booking new and follow up appointments, outcome / cash up appointments, answer telephone calls and support the Cardiology Elective Bookings Manager. The post holder may also be required to cover reception and help patients with directions or provide any appropriate information they may need while maintaining a high level of confidentiality. Other admin duties will arise as required.
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.