Account Relationship Manager London, England
Job description
Who are we?
We are an award-winning, fast-growing fintech, and one of Europe's leading cash deposit marketplaces. We aim to transform the way people save and grow their money through innovation and technology.
Our online, user-friendly platform gives our clients access to hundreds of savings accounts, including market-leading and exclusive interest rates from 45+ of the UK's banks and building societies. We also partner with many leading wealth management companies – putting our clients in control and protecting the art of their possible.
Our culture
Flagstone is a company with big ambitions. Our headcount has doubled year on year, and to date, we have raised nearly £30m in funding to expand our business and support the needs of a growing customer base and team.
Our whole ethos revolves around three core values that underpin the principles and standards that drive our behaviour and our brand and demonstrate our culture to the outside world.
- Forge a new way
- Surpass expectations
- Community counts
In short, we're proactive and confident, aspirational yet authentic, and empathetic – with a commitment to our customers and our colleagues.
While we have high expectations and our people work hard, we also know that there's more to life than work. In a fast-moving, dynamic, hard-working environment like ours, it's just as important to know when to stop. That's why we work together to ensure we look after ourselves and take care of each other.
Our open and inclusive culture has mental health, wellbeing, and a dedication to continuous development at the forefront, so we can be the best we can be.
There's still a lot to do, so join us on our journey, be part of something fresh and exciting – and protect the art of your possible.
What you'll do
The Sales team has a wide range of responsibilities to support the business by managing relationships with our partners, driving new business opportunities, and providing support to advisors and clients that are interested in the Flagstone platform. The Accounts Relationships Manager role is responsible for the forming, nurturing, and developing some of our key accounts. You will spend your time liaising with stakeholders to provide solutions and imbed our brand, meet with advisor groups to support the understanding of our proposition, and build trusted partnerships with advisors. You will also be sourcing new conversations with potential accounts and move these through to the onboarding stage. Your activity will contribute directly to the company's growth by cementing our connections with key stakeholders, improving brand awareness, and supporting the generation of referrals.
Your responsibilities will include:
- Communicating and engaging with key stakeholders at current accounts
- Creating and completing demonstrations of our proposition to audiences at regional level within accounts
- Source potential new accounts an create opportunity for contact
- Increase brand awareness within accounts and support the delivery of increase referrals
- Work in conjunction with the business development team to provide solutions to account queries
- Work in conjunction with squads to execute initiative to drive growth
What you'll need
- 3+ Years' experience in an account relationship role
- Experience of communicating and presenting effectively to third party accounts
- A dynamic, motivated, and relentless approach to your workload
- Results and client experience focussed mindset
- Knowledge and understanding of delivering high quality KPI's
What you'll get
- Remote working kit
- Around the World in 90 days (remote working)
- Employee share scheme
- £1,000 annual learning bursary
- 25 days holiday (plus bank holidays)
- Additional 3 days community and charity leave each year
- Quarterly half days for Wellness leave
- Flexible bank holidays
- Income protection
- Life insurance (4x annual salary)
- Matched pension contribution (5%)
- Private healthcare
- Gym discount
- Dental/Optical care
- Season ticket loan
- Cycle2Work scheme
