Account Manager - home based Remote
Job description
Barbour provides a simplified, all-in-one solution to help EHS professionals remain compliant with their organisation’s diverse range of responsibilities. Our service provides regional legislation and guidance from over 800 trusted and official industry sources to help professionals filter down to information that applies to their business.
Barbour Environment, Health & Safety is part of Marlowe PLC. Barbour EHS services are used by professionals across a variety of commercial and public organisations in the UK and Ireland.
We are proud that no other service, provides both the legislation and guidance library along with communication tools, enabling us to provide our clients with a fully comprehensive and unrivalled service.
As part of a large organisation, Barbour EHS employees are expected to participate in the Marlowe development program, where appropriate, offering the benefit to further develop their career path.
About the role
To achieve the targeted renewal rate by managing a wide variety of accounts. This entails, looking after our customers’ needs, from training clients how to use the service, legal register support, login and search issues and answering queries. By keeping in regular contact with your customers you will monitor changes in their businesses or usage so you can respond accordingly.
You must Increase your renewal base by selling additional modules or to other sites or divisions and upsell your target by ensuring your diary is filled with at least 7-10 training sessions per week.
What we think you will need
- You will be an experienced account manager with a proven sales track record and a strong understanding of the sales process.
- Experienced in selling remotely by Teams calls.
- Exceptional questioning technique to ensure you understand your client’s needs so you can best advise and support on our products.
- Working very much on your own initiative you will be self-motivated and driven.
- A good team player working within an established and successful team.
- Understand the importance of prioritising.
- You need to demonstrate excellent organisational skills, good IT skills with a good understanding of Outlook, Teams meetings and understand the importance of keeping the CRM system up to date.
- You will need to be articulate and have good literacy skills.
- Sales Force experience an advantage.
- Able to work under pressure and meet deadlines.
- The ability to think outside the box.
- If you have a good understanding of solution selling and/or a backgroudn in information sales it would be a big bonus
Why join us?
People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way.
Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life.
When you join our division, not only is it a collaborative and rewarding place to work, but you are also joining people who care, support and champion personal development. Due to continued success and growth, you have the opportunity to be a part of our journey.
Job Type: Full-time
Salary: £30,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Paid volunteer time
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Work Location: Remote
Reference ID: MSRC1117
