Account Manager – Healthcare and Financial Services London, England
Job description
The role
- Acting as day-to-day contact for assigned high value retainer clients (£3m+)
- Building relationships with client stakeholders, establishing trust and transparent communication
- Being part of an agency/client augmented team, working towards shared goals and objectives
- Making sure all campaigns and projects align to client objectives and gel together as part of a delivery roadmap
- Working with relevant internal teams to turn briefs into outstanding work you can be proud of
- Taking ownership of your briefs & projects to ensure they are delivered on time and on budget
- Developing strong and collaborative relationships with the internal production teams
- Managing the tracking and reporting of project and campaign performance, spotting opportunities for improvement and growth
- Managing high value project and campaign budgets, targets and monthly billings.
- Contributing to the client-facing proposals that sell in our recommended strategies and solutions
- Attending and prepping for account status & performance meetings including locations Central London & Bristol
- Working with your AD & GAD to develop long & short-term client strategies, aligned with their business goals and objectives
Salary
£32000 - £42000
Skills & attributes
Is it for you?
- A positive can-do attitude; clients look to you deliver success and champion their needs within the agency
- Some previous experience as an Account Executive or Manager in a marketing agency would be preferred
- Competence in proposal writing and experience of producing agency briefs
- Knowledge of the digital production process both technical and creative.
- Strong organisational and multi-tasking skills.
- Confidence and ability to manage a range of campaign budgets
- A focus on productivity, quality, and results, ensuring our output meets the agreed scope of the project
- An ability to prioritise under pressure, managing multiple projects and workflows with an internal core delivery team
- An ability to manage client expectations to ensure Equator can deliver the required levels of service.
- Attention to detail ensuring good clear client records, WIPs, status reports, and budget tracking.
- Some understanding of the Financial Services and/or Healthcare markets would be preferred but is not essential
- A sociable and enthusiastic personality.
What's in it for you?
Benefits
Generous Pension Scheme
We want a secure future for all our team. Join our Pension Scheme and 10% will be matched by us.
Lots of holidays
34 days holidays so we can all relax and enjoy our time off. Also, you get an extra day for every year you work (up to 5 extra days)
Free Gym Membership
Exclusive membership to the hi-tech Village Gym, or a contribution to a gym of your choice
Flexible working
We have been a champion of flexible working long before the pandemic
Free Private Healthcare
Every team member gets private healthcare, to make sure you get access to the best treatment.
Mental health aware
We are passionate about mental health, so everyone gets access to our 24/7 Employee Assistance Programme. You can also become one of our mental health first aiders.
42% off a New Bike
Take part in the Cycle-to-Work scheme and save up to 42% on a new bike.
Enhanced Maternity & Paternity Leave
We are a family-oriented company. Get enhanced maternity and paternity leave and a huge celebration when you bring in the baby!
Daily Coffee, Friday Drinks and Mountains of Fruit
Fresh fruit, bottomless caffeine, and celebratory drinks every Friday for a week well done!
The Best Social Scene
From summer BBQs on a private island on Loch Lomond to Christmas glamour there’s always something to look forward to.
£1000 Referral Bonus
You get a grand every time one of your friends join the team.
Long-term service rewards
The longer you stay, the more we celebrate you. At each major milestone you’ll get a surprise gift as a big thank you.
After you’ve sent in your CV…
Application process
The interview
This is a telephone or Teams call to chat about your experience and what the role looks like. It’s your chance to show us what makes you remarkable.
The task
Take on a small task to let us see your skills in action. Once complete you’ll meet with up to 3 people from your team to discuss the task.
Meet the team
Our culture is precious to us. So senior and externally facing roles involve an additional meeting with members of the board to ensure the candidate is a good fit for the business.
You're in! Now what?
Getting started
The Tour
Meet the team, tour the studios and learn how we work. We want you to feel comfortable, and you get to know a few people who can help you out.
The induction
This dedicated induction with our People and Culture team will make sure you’re fully up to speed with your role and how to get things done. At this point, you should feel inspired and confident to get started.
The first 3 months
We’ll help you put together a 3-month programme covering key competencies, support and learning outcomes to make sure you’re fully equipped to thrive.
Get a Buddy
After the induction period, there will still be a lot of new things, so everyone new is paired with a Buddy, who will be your go-to for any questions you have! And then it’s onwards and upwards!
Ongoing support
Our people and culture team conduct regular welfare check-ins to ensure everything is working out the way you’d hoped and ensure you feel supported
Breakfast with the Founders
John, JJ and Garry are keen to have the chance to meet everyone that joins the team. You get breakfast and a chance to ask anything and maybe hear one or two stories from their colourful pasts!
