Account Manager, Creative Solutions London, England
Job description
The Role
The world is changing fast, and Shell is changing, too – not only to keep up with the external pace, but also to anticipate and shape a different future. The new integrated Corporate Relations function will deliver value by supporting our strategy and sectoral approach and improving policy and advocacy outcomes. We will bring the outside in and secure and drive Shell’s reputation and values. Drawing on a strong base of professional excellence, we aspire to be best-in-class at achieving integrated outcomes through effective engagement and communication with external and internal stakeholders.
Where you fit in
As Shell pursues its ambitions towards net zero emissions, the role of the Shell brand will be even more important in continuing to build trust, loyalty and credibility among our employees, customers, business partners and stakeholders. Communication specialists will serve a fundamental role as we develop and deliver award-winning, inspiring, and seamless creative projects for Shell businesses to communicate their business goals and activities. You will be part of Creative Solutions, an in-house creative global enterprise dedicated to one customer: Shell. Creative Solutions is Shell’s go-to team for integrated content creation, experiential, and sponsorship activation. We are responsible for producing a wide range of creative content, campaigns, and events – from delivering innovative virtual experiences to producing world-class, fully integrated campaigns combining film, digital, social, design and print assets.
You get to be the trusted partner and key business liaison for Creative Solutions, a role that counsels the business in developing the most impactful and compelling branded content, campaign and engagements which build and leverage Shell’s single most valuable asset, the Shell Brand. You will be the advocate in translating business priorities and communication objectives into best-in-class creative solutions, both regionally and globally.
What’s the role?
As the Account Manager, you will have the full ownership in managing and growing the presence of Creative Solutions (CS) across businesses and functions within the EMEA region. The role entails senior stakeholder management and collaboration across regional and global teams. Aside from business and project management, you will be accountable for identifying business areas with high value, growth opportunities and deliver a stronger demand pipeline for CS. You will also lead and deliver selected projects to build and leverage your expertise, strengthen stakeholder relationships, and demonstrate CS’s added value. You will also take on the following key accountabilities:
Translates business opportunities, priorities, and communications objectives into highly strategic creative solutions to trusted partner agencies, key team members and ultimately to the businesses and functions.
Serves as the principal owner of a vast collection of projects across multiple disciplines - ranging from fully integrated marketing campaigns, design, photography, events, exhibitions, virtual experiences, films to social and digital content.
Spearheads the strategy development and implementation in driving growth within the supported portfolios/ business/ country-focused assignments.
Provides leadership and coaching to team members linked within their assigned portfolio.
What we need from you
Leadership skills
Ability to deliver through others including empowering and supporting Creative Solutions Project Managers to execute projects in your portfolio
Learner Mindset – role model curiosity and reflection; encourage people to learn from mistakes and successes.
Maximise performance – integrate and collaborate across boundaries to maximise commercial value for Shell as a whole.
Functional skills
Ability to actively drive the growth and opportunities within businesses or functions through creative recommendations and solutions.
Advance knowledge on business partnering and creative development of branded content and campaigns, from strategy through to execution
You will be the principal owner of CS projects and must have substantial experience in managing multiple projects ranging in size and complexity and across a wide range of disciplines or channels, e.g., Digital, Social, Film, Events and Exhibitions, Design and Photography.
Ability to think strategically and provide sound advice to business stakeholders on how to develop creative campaigns and measure their impact. This role will be accountable in ensuring high levels of customer satisfaction on all projects managed through Creative Solutions and its agency partners.
Budget management with a focus on achieving maximum return on investment and making cost savings.
Company Description
Shell is an international energy company that aims to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally, and socially responsible. It is one of the world’s largest independent energy companies, operating in more than 70 countries.
Shell has a global target to become a net zero emissions energy business by 2050. This means that Shell aims to be net zero on all emissions generated by its operations and the energy needed to power them. The company is working with customers, business, and governments to address emissions across different sectors.
In March 2022, Shell UK announced an ambition to invest between £20 to £25 billion in the UK energy system over the next decade, more than 75% of which is intended for low and zero-carbon products and services including offshore wind, hydrogen, and electric mobility. These investments, which are subject to board approval, aim to propel the UK closer to net zero whilst intending to stimulate economic growth and jobs.
Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit, and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are one of the largest FTSE 100 company in the UK by market capitalisation and make a significant contribution to the UK economy.
An innovative place to work
There’s never been a more exciting time to work at Shell.
Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
An inclusive place to work
To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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