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Account Manager, Client Services London, England

Magnite

Full Time London, England 25000 - 45000 GBP ANNUAL Today

Job description

Account Manager, Client Services - London

We’re Magnite (NASDAQ: MGNI), the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV, online video, display, and audio. The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. In April 2021, we acquired SpotX to further enhance our CTV business and better help our clients in this rapidly growing market. Anchored in sunny Los Angeles, bustling New York City, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.

Here's what you'll be doing:

As an Account Manager, Client Services you will be part of our UK Demand team and help drive strategic relationships with our key DSP partners through a deep understanding of programmatic advertising and the Magnite platforms and solutions we offer in Europe.

By selling premium programmatic deals (Curated Marketplaces and Auction Packages) for inventory packages across display, video, audio, CTV and native, the Account Manager, Client Services will be laying the groundwork for future demand development across the DSP.

As a member of the Client Services team you will also support the UK & European Agency Sales teams with start to finish management of advertising campaigns including: deal best practices, brief recommendations, setup, troubleshooting, performance monitoring and reporting.

Build, manage and understand relationships with buyers across the programmatic ecosystem including DSPs, agencies, publishers and other 3rd party organisations.
Work internally with the Magnite demand, publisher, media planning, and product account teams to grow RTB Revenue, launching & troubleshooting campaigns.
Help to build out the business by creating campaign briefs, providing relevant insights and solutions to meet clients’ needs.
Evangelize all buying techniques utilized through our programmatic infrastructure to buyers and build new business opportunities with the ability to sell to clients at all levels.
Creatively market new publisher inventory to buyer networks and drive publisher revenue.
Evaluate the rapidly evolving ad tech ecosystem for new ideas/opportunities to guide the company's business strategy and growth.
Educate and train our client base on Magnite product solutions & inventory launches.
Deliver exceptional customer Service - respond promptly to customer needs; solicit customer feedback to improve service; provide service and assistance & meet commitments. Provide end of campaign reports and insights to buyers.

Here's what we are looking for:

French Language is preferred
Competent computer skills in Excel, Powerpoint, Gmail, strong oral and written communication skills. Competent presentation skills
Experience working in digital media, with hands-on experience and deep understanding of programmatic and media.
Analytical and able to use data to drive better decisions and unlock revenue.
Troubleshooting skills, with ability to think literally and laterally, and persistence to overcome challenges as well as strong attention to detail.
Sales orientated, focused on identifying new business opportunities using knowledge and credibility to change customer behaviour and increase revenue.
Excellent oral and written communication skills. The ability to pitch and deliver presentations to key stakeholders at all levels of the agency business.
Flexible, team orientated collaborator
Extensive programmatic Agency/DSP contacts. DSP contacts in the FR market a bonus.
Innovation - Displays original thinking & creativity; Meets challenges with resourcefulness; Generates suggestions for improvement, innovative approaches and ideas;
Interpersonal Skills - Focuses on solving rather than blaming; Maintains confidentiality; Listens to others and open to others' ideas.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect regardless of status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Promotes quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity; Gives and welcomes feedback; Contributes to a positive team spirit; Puts success of team above own interests
Bachelor's Degree (BA or BSc) or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
Understanding of programmatic from a buying solution including industry knowledge; future market developments - preferable experience in the video / data / CTV arena.

Additional Details:

Perks/Benefits: Equity and Employee Stock Purchase Plan, Pension and Retirement Savings Plan in Several Countries, Comprehensive Healthcare Benefits for You and Your Family, Generous Time Off, Holiday Breaks and Summer Fridays, Family-Focused Leave Benefits, and Cell Phone Subsidy
Invest in You: Performance Management, and Investment in Diversity Initiatives, Bonusly Peer-to-Peer Recognition Program, Turning Recognition into Tangible Perks and Magnite Swag, Community Service Events, Wellness Coach—Meditate and Recharge with an Unlimited User Account for You and a Plus One
COVID-19 Precautions: remote interview process, virtual onboarding for new hires

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