Job description
Do you have previous experience with customer or contract management? Would you like to work for a small but friendly team 9-5 Monday to Friday with an hour for lunch, have a company car and the opportunity to manage your own clients with complete flexibility? Join our client as an Account Manager and have access to a wide range of company benefits.
The Account Manager will:
- Seek to add value to existing contracts
- Ensure correct management information is supplied to the customer
- Organise and carry out presentations, awareness seminars and facility tours/audits
- Maintain regular visible contact with key stakeholders within individual accounts
- Make sure that day-to-day operational matters and client queries are dealt with efficiently
- Provide support for all sales initiatives and ad-hoc projects
- Maintain regular communication with the Managers
- Manage SMEs within financial budgets
- Ensure a high standard of customer care at all times
The Account Manager will have:
- Full UK driving licence
- At least 2 years' experience within a contract or customer management environment
- Confident and engaging presentation skills
- Confident communicator, accurate, approachable, flexible and ability to multi-task
- Place great importance on providing the best customer service
- Strong team worker with ability to work on own initiative
- Ability to offer ideas and thoughts for discussion to promote the development of the business.
- A 'can do' attitude, willingness to learn and desire to succeed