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Vibe Recruit's client are looking to appoint an individual with strong Account Management / Client Retention / Sales skills, to join a very well established and growing organisation based in Cardiff.

Hours of Work: 37.5 hours per week (Monday to Friday 8.30am to 5.00pm)

Job Type: Permanent

Salary: £30 - £35k (dependant upon experience) + Bonus Incentives

Other Benefits: Company vehicle. 23 Days Holiday + Bank Holidays. Workplace Pension Scheme and Life Assurance.

The role is to ensure strong and personable relationships are built and maintained with a large existing client base, from a range of different sectors - and to upsell all services to new and existing customers.

To be successful within this position, you will have energy, drive, initiative and possess excellent time management skills. Working within a small team, you should be an excellent team player, have a willingness to learn and support colleagues where required. Due to our location and the need to visit clients regularly, you will be required to have a full driving licence.

Responsibilities and Duties

Reporting to the Commercial Director, and working closely with the Operations Team, your role will include:

• Client satisfaction and retention via regular telephone conversations or face to face meetings. Identifying any issues and overcoming in a professional manner.
• Account Management - re-negotiate new contracts as required and build strong long-term relationships.
• Upsell all services to new and existing customers.
• Process new enquiries and provide bespoke solutions in a professional manner (initial discussion, client meeting / site visit, submission of proposal and follow up actions).
• Work closely with a Marketing Partner to undertake targeted marketing campaigns - to generate quality leads.
• Attend Business Exhibitions and other Sales related events as required - to promote the range of services.

To be considered for this role please upload your CV or for more information, please contact Naomi on 07506 949615.