Job description

Salary: £35000 - £40000 (dependant on experience) per annum plus Veolia benefits

Location: Hybrid - Home / Cannock

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

The role will require you to account manage a portfolio of Packaging Compliance Scheme Member companies, handle all queries and ensure each business remains in Regulatory scope and promote the Packaging Scheme throughout the wider Veolia business to develop organic growth.

What we can offer you:

• 28 days of annual leave plus statutory Bank Holidays
• Facilities including a free onsite gym, parking and subsidised restaurant
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing:

• Manage account portfolio to ensure Scheme Members remain compliant
• Manage Scheme Members packaging data submissions
• Carry out regular Member monitoring to meet annual Scheme KPIs
• Ensure that customer enquiries and complaints are dealt with in a courteous, timely and professional manner
• Ensure customers are kept up to to date with changes in Legislation
• Exploring wider business opportunities with a view to enhancing the Veolia service
• Advising customers on sustainable Packaging management to help reduce carbon footprint
• Develop & maintain strong internal business relationships with various internal stakeholders with a focus on customer service & business growth

What we're looking for:

• Comprehensive understanding of Producer Responsibility legislation and Packaging Obligations
• Waste Management background and knowledge of environmental regulations
• Excellent Customer Relationship Management
• Highly numerate to analyse and assess Scheme Members Packaging data
• Attention to detail is critical
• Ability to manage own workloads and prioritisation of tasks
• Experience in delivering presentations in a professional manner
• Financial acumen/awareness

If you feel that you'd be a great fit for this role and Veolia then we’d like to find out more about you.

What's next?

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we’re proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Apply today, so we can make a difference for generations to come.

Job Types: Full-time, Permanent

Salary: £35,000.00-£40,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking
• Referral programme
• Wellness programme

Schedule:

• Monday to Friday

Work Location: In person