Account Manager

Salary: Grade 7 (£36,333 - £43,155 p.a. depending upon experience)

This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

As Account Manager, you will be responsible for building and maintaining strong relationships with external clients and partners to ensure continued satisfaction for both parties and achievement of shared objectives. You will act as a key point of contact for clients, managing all aspects of the client relationship and associated activity including contract negotiations, account management, and action planning. You will work closely across a range of internal teams including Data Analytics, Engagement and Communications, Production and Creative to ensure that client needs are met, actions are delivered, and goals achieved.

The University of Leeds is one of the top 135 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.

The ideal candidate for this position will possess excellent communication skills, strong experience operating in a matrix environment, good customer service skills, and the ability to work effectively in a fast-paced environment.

What we offer in return

• 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) – that’s 42 days a year!
• Generous pension scheme – the University contributes 21.6% of salary
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact:

Megan Parsons, Digital Education Manager – Engagement & Communications

Email: [email protected]

Further details:

• Candidate Brief