Account Manager Basingstoke, England
Job description
Are you proactive and know your way around in a fast-paced and dynamic environment? Come work for the #1 UK parking app RingGo and make a difference! Want to be part of a dynamic, fast-growing scale-up and global, urban mobility leader? This can be the opportunity you were looking for! We’re here to make a global footprint. Let us tell you more!
RingGo is a part of the EasyPark Group since it’s acquisition in June, 2021. You will be joining us on our exciting change journey to becoming one group and one company with one way of working, which opens up endless opportunities to make an impact.
The role
We`re looking for an Account Manager to join us on our growth journey and leverage RingGo`s existing customer relationships. You`ll join our Commercial team and you play a key role in increasing the potential for our business to create and realise value from our growing client base. You`ll have overall accountability of a large client portfolio, spanning the UK, building long term strategic alliances with each individual client within the client base evangelising the transition from an exclusive tender driven marketplace to an Open Market.
In an Open Market, motorists choose to pay for parking with their preferred app, wherever they are. A big shift for mobility that will drive exciting innovation, and this is where you will come in to build credibility and create opportunities and also support the evolution of the UK parking market.
You`ll bring in your business judgement to support clients, driving growth across the full suite of RingGo products and you`ll work primarily with existing clients to discuss, frame, and develop relationships, and Open Market opportunities.
You`re passionate about building strong relationships, you`re a natural negotiator, have strong communication skills and you recognize the importance of adapting your communication style to different audiences.
You`ll join a successful and ambitious team with a strong team spirit, that enjoys working together, supporting each other and enjoys having fun together.
You will contribute & make an impact through:
- Develop account strategy and cluster plans in conjunction with Account and Sales Director
- Establish and maintain strong client relationships through regular close account management which will include regular face to face meetings, presentations, telephone, and email communications.
- Ensure a good understanding of the strategic direction of your clients and align with the RingGo and Easypark strategy of moving to an Open Market.
- Manage and grow revenues within your accounts, planning client account visits and preparing account review packs for these meetings.
- Develop and close growth (up-sell and cross-sell) opportunities from your accounts and produce any necessary proposal or supporting documentation.
- Maintain RingGo’s CRM system with all account opportunities, client meetings and key activities at all times.
- Contribute towards future initiatives – Proactively taking the lead to ensure that contracts are successfully renewed when appropriate.
- Attend industry events and exhibitions.
We don’t think one size fits all, but a successful candidate might have the following:
- Efficient communication skills with the ability to adapt to various audiences from peers to senior leaders within client base.
- Inquisitive mindset – (look at numbers and understand what is happening in the account) with an analytical and strategic mindset.
- A can-do and agile attitude necessary to thrive in a sales and marketing environment.
- Resilient with the ability to adapt quickly to change.
- Curious by nature with an interest to build the knowledge of the mobility industry, ideally within local authorities.
- Energetic and collaborative team player who enjoys a competitive environment.
- Experience working with a CRM system and Google’s G-Suite.
- Relevant experience in business development or account management.
Our offer:
We offer autonomy and room to develop your talents. We know our people are at their best when they enjoy a good work-life balance, which we fully support. You can expect great employment benefits such as:
- Competitive holiday entitlement:25 days of annual leave + 1 extra day of annual leave if you participate in an event for charity.
- A Private Medical Health Insurance.
- Enhanced maternity pay.
- Fantastic wellbeing programmes: Office Reiki/and or Indian head & Sports massage and Personal Trainer/Boot camp and Pilates / Yoga sessions.
- An open, vibrant, colourful & inspiring office environment + Free tea / coffee / squash / fruit in all kitchens
- Flexible working
