Account Manager London, England
Octopus Energy
Full Time
London, England
30940 - 66000 GBP ANNUAL Today
Job description
What we do. Electric Car Leasing
Why we do it. Greener. Fairer. Future.
We have an exciting opportunity within our Customer Success team for a passionate and driven Account Manager.
This role brings together the amazing businesses who want to ensure their employees have full access to sustainable transport, and the unique Octopus EV way of ensuring our customers are fully comfortable with their transition to electric. You will also play a big part in educating our consumers on the best electrical vehicle, EV tariff and charging solution.
Customer Success is the only team here to work across both the employer and employee sides of the business, giving them a unique viewpoint into the operations of a hyper-growth scale-up and the opportunity to truly contribute to the direction we are going in.
What you'll do
- Build and maintain a book of clients and support them to implement salary sacrifice car leasing schemes
- Help clients understand their pre-scheme launch plans and turn the customers desired outcomes into actionable objectives
- Develop strategic relationships with key internal and external stakeholders, including colleagues at the Crown Commercial Services framework and other third party providers to understand the needs of your clients and develop strategic roadmaps to success
- Support the onboarding team to launch new strategic accounts to ensure a seamless company journey from the initial sale
- Act as the Octopus Electric Vehicles liaison for product questions, issues, or escalations, working with support teams (Finance, EV Sales, Tech) as needed for your accounts
- Present within businesses to employees and attend client meetings/drive days
- Develop creative and high impact engagement strategies to get employees excited about going electric
- Use customer objectives and understanding to drive new features/processes internally
What you'll need
- Previous experience in a target driven sales or account management environment
- Excellent verbal and written communication skills with the ability to tailor communication style to achieve maximum impact upon relevant situations and audience
- Previous experience of managing large corporate accounts of 700+ UK employees
- Confident presenter
- Strong B2B relationship building skills and a real growth mindset
- Passion to create excellent customer serviceB2C experience with the ability to build relationships on customer level
- A strong interest in sustainability
Why you'll love it here
- Our company culture - we won best company to work for in 2019 and our founder, Greg has recorded a podcast about our culture and how we empower our people
- Flexible working environment - genuine work life balance here, we are in the top 5 companies in the UK, we treat you as a human, and do our best to make work and life merge smoothly together
- Relaxation - we don’t count your holidays here, we work hard, and so we know you need to play hard as well (within reason of course)
- Equity Options Scheme - you own your own part of the business, share options in the whole Octopus Energy Group so we all work together towards success
- Office culture - have a certain tech requirement? We’ll do our best to get it. Our offices are also stocked with fruit, breakfast, great coffee and soft drinks. Weekly on a Friday we all get together (this happens virtually too) for company updates and drinks - we call it Family Dinner
- Social Events - we sponsor YeoValley’s summer festival, valleyfest, every year for our big offsite Summer party (we take our kids too) and we also aim to have 3 parties a year
- Parents - get access to tax free childcare and maternity and paternity pay. We’re always looking for new ways to support parents, during lockdown we created OctoKids TV to help keep your kids occupied and entertained
- Your development is important - we support and help with development including internal and external courses, learning, study support etc, all bespoke to you
- SmartPension Scheme - employer 5% employee 3% and you can contribute more
- Cycle to Work Scheme - to help lower your carbon footprint whilst good for your health
- Salary sacrifice scheme - the ability to lease an electric vehicle through your salary within the business
- Car allowance
If this sounds like you then we'd love to hear from you.
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Octopus Energy
https://octopusenergy.group
London, United Kingdom
Greg Jackson
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Energy & Utilities
2016
