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About the role

At Sodexo, we create a vibrant, warm welcoming atmosphere where we place our customers at the heart of everything we do. We believe that venues and events don’t just bring people together, they create exceptional moments and lasting memories!

To make those memories last a little longer, we put dedication and passion into our service, and we are currently looking for a Front of House Operative to join our amazing team at Newcastle United Football Club

You’ll enjoy the thrill of meeting and greeting new people and provide excellent customer service to all our guests!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

A few things about you

Our Front of House Operative are at the heart of everything we do, so it’s important that fantastic customer service is always at the forefront! If you are a friendly, and approachable individual with great communication skills, this could be the perfect role for you!

Previous experience isn't a must, what does matter to us is taking pride in what you do. A willingness to learn and develop new skills is a bonus too!

Sodexo embeds a strong Safety culture in everything we do. There will be company procedures to follow alongside our hygiene and Health and Safety practises, so it is vital that you'll champion this.

• To be flexible in your approach to working in all areas of the operations department, and wider operations department.
• Setting up lunch areas to provide catering daily to guests
• To ensure that you are entirely customer focused and ensure that excellent customer service is delivered at all times.
• To be responsible for the day to day running of the events operation and ensure that standards are maintained.
• To ensure all opportunities for sales are seized, and backed up by the necessary paperwork in the event of payment not being taken on the day.
• To be fully aware of the specifics of individual functions on a day by day basis, such as arrival times, refreshment break times, food service times and bar closing times.

Experience of working within a large operation with high volume meetings and events and match day operations

Sodexo Live! is offering exciting opportunities to work at top venues delivering the highest standard of events across the country. As a company we provide catering on behalf of our clients at prestigious sites and events including Ascot Racecourse, Brighton AMEX Stadium, Edinburgh Corn Exchange, Goodison Park, Hampden Park, Bateaux London, ACC Liverpool, Newcastle United football club, Blackburn Rovers , Henley Royal Regatta, Headingley Stadium, DW Stadium, Hamilton Park racecourse, Kent County Cricket Club, Beckenham, The Spitfire Ground St Lawrence, Assembly Rooms, Dundas Castle, The Wallace Collection, Royal Air Force Museum London, V&A Dundee, Royal Lytham &St Annes Golf Club, Emirates Lounges, Virgin Clubhouse and many more.

To help us deliver the highest quality service we are looking for passionate, enthusiastic and motivated individuals to join our team. We have a range of positions available to set you off on the right track within Sodexo, so step up to the mark, be more than a spectator and become a part of our team.

Why choose Sodexo?

You don’t just join Sodexo, you belong.
What do we mean when we say belong?
It’s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That’s our philosophy in a nutshell.

A career at Sodexo won’t tie you down, it actively encourages your progress. The diverse range of roles we offer is truly infinite. Whatever your skills, experience or passion, you’ll be encouraged and supported to have a fulfilling career.

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

• Working hours will generally be Monday - Friday 11am - 3pm
• Additional hours for match days and events on evenings and weekends