Job description

We are looking for an experienced Account Manager to join our team. The successful candidate will be responsible for managing customer relationships, developing and implementing strategies to increase customer loyalty, and ensuring customer satisfaction. The Account Manager will also be responsible for identifying new opportunities, negotiating contracts, and providing accurate reports on customer activity. The ideal candidate should have excellent communication and interpersonal skills, a strong understanding of customer service principles, and the ability to think strategically.

Responsibilities:

• Develop and maintain relationships with clients.
• Understand customer needs and provide solutions.
• Identify new business opportunities.
• Negotiate contracts and agreements.
• Develop and manage budgets.
• Monitor customer satisfaction levels.
• Provide timely reports to management on customer activity.
• Maintain accurate records of customer interactions.

Job Type: Full-time

Salary: £45,000.00 per year

Benefits:

• Company car
• Company events
• Company pension
• Gym membership

Flexible Language Requirement:

• English not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Tips
• Yearly bonus

Ability to commute/relocate:

• Walsall, WS1 4AG: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Experience:

• Account management: 1 year (preferred)
• sales: 1 year (preferred)

Work Location: In person