Account Manager London, England
Job description
Fifth Dimension AI is ushering in a golden age of work, where boring tasks are automated away, the right data are always at your fingertips, and maximal creativity is encouraged. We’re an early stage start-up with ample runway, backed by Tier 1 European and American investors.
The founders, Johnny Morris and Dr. Kate Jarvis, are both data nerds. But that’s not all! Johnny’s got 16 years’ experience applying data and analytics to Real Estate, our GTM niche, and Kate’s got a PhD in Linguistics from Stanford and 12 years’ CPTOing across Silicon Valley and London startups. We're demanding, excitable, encouraging of experimentation, adoring of bad puns, and have built our business on a foundation of compassion and kind challenge.
Sound like your cup of tea (or coffee)?
About you
We're now on the hunt for a proactive, energetic, and commercially obsessed Account Manager. We have a Beta product, Ellie, that's currently being used by multinational Real Estate corporates. She lives in the email ecosystem, reading email body text and PDF attachments, and responding in email.
To grow, we need someone with a knack for client relations and a passion for commercial success. If you've recently found yourself tweaking your ideal customer profile to get it just right, while watching The Crown, you might just be our perfect match.
- Previous start-up experience a plus
More on the role
Reporting to Johnny Morris, but working closely with both founders, your mission will be to build and support our customer base in international real estate. You’ll be in at day 1, so will have a hand in shaping how we build everything in sales, account management, and customer success.
This means you will...
- Become an expert in how GenAI will change the Real Estate industry, teaching potential customers how they can work with our product to transform how they work.
- Work with Johnny to build sales, onboarding, and account management processes and systems from scratch!
- Target potential customers, engaging them through LinkedIn, email, at events, etc - and qualify incoming leads.
- Develop strong relationships with our current customers to understand their needs and ensure Ellie is meeting them… or if she isn’t today, make suggestions to our engineering team to fulfil those needs!
- Be ever curious, seeking insights into our ideal customers, exploring their problems and how we can add more value
- Onboard new customers, ensuring a smooth transition
- Deliver consistent value to our customers, encouraging them to purchase additional user seats and spread the word about our product.
What we offer you
- £60K salary per annum
- Equity in our business (on a standard vesting schedule)
- A shiny new laptop and budget for other gear you might need
- An opportunity to work with cutting-edge technologies
- A chance to wear many hats and grow with the business
The process
- Submit your CV and cover letter, along with answers to a few questions we ask all candidates
- A brief call with one of our co-founders to explore initial fit
- A case study to assess your problem-solving skills
- A one-hour interview with Johnny Morris
- A final culture chat with Kate Jarvis
This can all be wrapped up in a fortnight, if necessary. We're ready to move swiftly for the right person.
