Account Manager Dartford, England
Job description
Job Specification
Internal Account Manager (IAM)
Reports to: Internal Sales Manager
Due to our rapid growth, we are currently recruiting for an Internal Account Manager to join our highly successful sales function. Your will manage and grow a territory of customers and prospects to achieve company growth targets while ensuring exceptional customer service is delivered in every respect. This role grants real autonomy and offers an excellent scope for progression and personal development.
Key requirements:
· Building strong and profitable partnerships with customers, providing solutions, and giving first-class customer service at every touch point of the sales process
· Rapid response to customer price and invoice queries following up every quote with accuracy and efficiency.
· Proactive outbound calls, securing new customers to achieve growth target.
· Regular customer profitability and spend gap analysis to increase spending and GP.
· Contacting suppliers to source special orders and further enhance product knowledge.
· Building relationships across between internal departments to foster clear and collaborative communication.
· Proactively learn product ranges/product applications to allow yourself to become proficient with all goods sold and be able to advise the customer accordingly.
Requirements
· Proven track record of building relationships and exceeding targets
· 2 years minimum sales experience within an inbound/ outbound sales role
· Timing is everything – we need an individual who is hungry but also efficient at responding to any customer query to outpace the competition.
· Strong communication and interpersonal skills
· Ability in problem-solving and negotiation
· Construction knowledge desirable but not essential
· Strong IT skills and fully competent with Outlook
· Be able to commute to our Dartford Head Office 5 days a week
Work Hours:
· 40 hours per week. Monday to Friday 8am – 5pm
What we offer:
· A modern, contemporary office space with meeting room pods and break out zones designed to stimulate collaboration and creative thinking.
· Monthly commission based on exceeding individual KPIs.
· Up to 32 days annual leave (including Bank Holidays)
· Free, healthy lunches provided daily.
· Free onsite parking
· Discounted Gym membership
· Team building days and end of year social event.
About Us:
The mission at CMT Group is to ‘Sustainably Enhance the Safety of Your Team’.
CMT Group are a one-stop supplier for construction, infrastructure, industry & education with a simple mission to sustainably enhance the safety of your team!
We're dedicated to customer satisfaction, backed by the fastest delivery service in the industry - and a highly trained support team.
Our aim is to give ‘fast, simple, honest, on time, quality service – every time’.
Established in 2010, we are a FTSE1000 Fastest Growing Companies in Europe contender 2023!
Our key strengths lie in our in-house UK manufacturing capability, sourcing from our quality supply chain and bulk importing. We strive to become market leaders in every industry we supply.
Service is the backbone of CMT Group success. Despite the fast-paced and demanding nature of many of the varied industries we supply, our focus has never deviated from customer care first and foremost. We offer the right solution at the right price, on time, every time.
CMT Group supports the principle of Equality and Diversity in employment wholeheartedly and is committed to cultivating an environment opposed to all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We actively seek to recruit, retain, and engage an inclusive and diverse range of talented people, where everyone is valued and respected.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancy.
Job Types: Full-time, Permanent
Salary: £35,000.00-£50,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Free parking
- Gym membership
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Dartford: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: RKIAM002
