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Account Manager

We’re Caraffi, and we’re on a mission. To make HR the engine room of every organisation – a driver of transformation and success.

It means doing things differently from our predecessors and our peers. Challenging the status quo. Crafting innovative solutions. Working shoulder to shoulder with people leaders to elevate them in their roles, functions and careers. It’s a bold and exciting journey we’re on together, and it gives energy and purpose to everything we do.

Our brand and experience team

The brand and experience team was set up in August 2019 with a mission to help customers make brave and bold decisions within the people experience. If Caraffi’s vision is to be the world’s best talent advisory, then our team’s vision is to be the world’s best employer brand agency.

As a team, we help our clients understand their employer reputations, and then create engaging campaigns that help transform them into destination employers. We build and activate employer brands for a wide variety of clients, from large global FMCGs to renewable energy start-ups with big ambitions.

We are now looking for an all-round Account Manager with a comprehensive knowledge of employer brand to join our busy team.

Working closely with an Account Director and our creative teams you will support on the day-to-day servicing of a portfolio of client accounts. Working on all key touchpoints within the talent lifecycle from research management, attraction with a specific focus on social content - through to office branding, internal communication channels or learning and development. What we can guarantee is that no two days will be the same and you will gain access to the internal workings of a variety of globally recognised brands.

Responsibilities we would ask you to own and drive include:

• Day-to-day management of our client accounts – updating and managing project plans, oganising meetings – agendas and actioning tasks.
• Advising clients on media plans, sourcing channels, liaising with third parties, managing suggestions, co-ordinating responses and roll outs. This might be
  online, across email or face to face.
• Campaign management – from creative concept through to delivery and measurement.
  
• Liaising with the content team to align social content to the clients objectives and facilitating access for interviews and content creation. Aligning and managing approvals and reporting on statistics.
• Digital attraction management – this might be supporting on career website builds, scoping videos or programmatic banners and media profiles.
• Reviewing, proofing, and co-ordinating approval of employer brand materials against brand guidelines and stakeholders.
  
  
  

To be successful in this role, you’ll need to have:

• A curious and creative mindset is key as is experience in the talent and the employer brand industry.
• Strong project management skills – with the ability to manage large numbers of projects and competing priorities in a calm and polite manner.
• Effective time management and personal organisational skills – we work remotely so outputs drive productivity and success.
• Excellent verbal, written and analytical skills – you need to be unafraid to lead a conversation and presentation, see inferences from data or pick up the phone to chat to clients.
• Attention to detail and willingness to roll up your sleeves above all else will be paramount as we are a small but rapidly growing team.

Benefits:

• Small team with big brand name clients
• Exposure to all aspects of employer brand development – from strategy through to roll out
• Personalised progression plans to help you develop
• Unlimited holiday
• Flexible hybrid working with access to new central London HQ and various social events
• Competitive salary

Interested? Apply today to find out more!