Account Manager Belfast, Northern Ireland
BT
Full Time
Belfast, Northern Ireland
29829 - 34369 GBP ANNUAL Today
Job description
Account Manager
Job Req ID: 9920
Posting Date: 27-Jan-2023
Function: Sales and Commercial
Location:
Riverside Tower, Belfast (N.I), United Kingdom
Salary: Competitive with benefits
Closing Date: 14/03/2023
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT.
BT Enterprise is passionate about ensuring every one can have an opportunity to build a successful career, to find out more view our YOU CAN video here:
You can (bt.com)
The role:
This role is responsible for providing in-life customer support and straightforward cross-sell and upsell opportunities. You will be responsible for managing customer relationships from a desk-based environment, managing a range of customers usually around 100, with targets based on revenue and sales order value gross margin generation. Customer satisfaction is also a significant factor for your nominated clients, whether working with them singly from the desk, or as part of an overall account team.
Your core duties include:
- Responsible for delivering against revenue and margin targets as a part of virtual sales team within a customer base of private sector customers.
- Responsibility for outbound sales prospecting and opportunities
- Work closely with field sales and specialist teams to deliver opportunities for core BT product lines
- Accurately forecast business KPI’s to management teams
- Proactively manage churn risk for core BT products
- Identify opportunities to sell to new customers
- Recognises and delivers against opportunities for business growth via a multi-channel approach.
- Close contracts, as well as engaging with others/specialists to deliver customer requirements
- Acts as the desk-based point of contact for the customer/partner developing long term customer relationships.
Skills and experience required:
- Relevant experience in Desk-Based selling, and delivering against a multi-channel strategy
- Professional approach to team and client relationships
- Track record of delivering against sales and revenue targets
Benefits include:
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- Purchase discounted BT shares
- Options including childcare vouchers, private healthcare, season ticket loan
- Discounted products including broadband and BT Sport
- Access to 100s of retail discounts including the BT shop
Flexible working:
Our hybrid working model allows you to work from home 2 days per week after you are trained and in your position.
What happens next?
This advert closes on 14/03/2023, after which the hiring manager will review all applicants and provide feedback.
Interested? Don’t miss out. Click apply now and submit your details.
Who is the BT Group
We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services..
We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services..
BT
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846
