account manager

account manager Ripon, England

Brymor Ice Cream
Full Time Ripon, England 30000 - 28000 GBP ANNUAL Today
Job description

Brymor is looking for an enthusiastic, proactive, and driven customer Sales Account Manager to join our friendly wholesale team.

Responsibilities of the role are:

  • Manage multiple customer relationships and accounts, ensuring a high level of customer service and satisfaction is maintained
  • Implement strategies for retaining and growing current customer base
  • Work on new customer opportunities and manage all new enquires
  • Open new accounts and co-ordinate first delivery to ensure customer satisfaction
  • Manage the Sales team to collate daily orders and plan deliveries
  • Work collaboratively with the Production Manager to fulfil customers’ orders
  • Achieve quarterly bonus linked sales KPI’s
  • Weekly sales reporting and planning
  • Work with our Marketing resources to maximise the sales opportunities on a weekly basis
  • Other duties as required to successfully manage the Sales team and to fulfil customers’ orders

Skills required of the successful candidate are:

  • Excellent customer service
  • Strong communicator
  • Multi-tasker and calm under pressure
  • Work collaboratively
  • Good IT skills

Staff Benefits:

  • Weekday working
  • Onsite parking
  • Company pension scheme
  • Discounted ice cream and purchases
  • Annual team events
  • Employee referral bonus

The successful candidate will work Monday to Friday, 38-40 hours per week between the hours of 8am – 6pm, however hours can be flexible to suit the right candidate. The role is office based located at our farm just outside of Masham, with occasional customer visits as required.

Customer Service experience of 2 years is preferred but not essential.

The salary on offer is based on experience, with a starting salary with OTE of £28,000 - £30,000 per annum.

Job Types: Full-time, Permanent

Salary: £28,000.00-£30,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Performance bonus

Experience:

  • Customer service: 2 years (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

Reference ID: Sales Account Manager

account manager
Brymor Ice Cream

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