account manager Remote
Job description
Account Manager
About Us:
Blueprint Digital is a digital marketing company specializing in Lead Generation websites. We focus on simplifying the marketing process by building highly effective websites with the purpose of helping small businesses grow.
We strive to succeed and know our success comes from within. We value our team like no other and are looking to add highly motivated & hard-working individuals to our swiftly expanding company.
Job Summary:
We’re looking for a talented self-starter to join our sales department as an Account Manager. >span class="NormalTextRun SCXW209332171 BCX0">
Duties/Responsibilities:
- Responsible for communication to 100-200 customers utilizing our lead generation services.
- Proactively reach out to clientele to get ahead of any issues.
- Reroute customer leads to their preferred destination.
- Communicate client requests to other departments effectively.
- Handle the billing, subscriptions and credit card processing of all clients
- Create and deliver different reporting for clients.
- Communicate proactively with the sales team to ensure a good customer experience.
- Help lower our churn and cancellations on a month to month basis.
- Report net adds and net cancellations to leadership.
- All other tasks as assigned.
Required Skills/Abilities:
- A strong work ethic and desire to grow.
- Be a people person.
Education and Experience:
- Customer service experience in any capacity required.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
Blueprint Digital is committed to a diverse and inclusive workplace. Blueprint Digital is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
