Job description
- Build and manage close relationships with the allocated B2B clients of Banijay Brands Gaming division. These clients will be based in Europe in multiple locations. Management will be via a mix of face-to-face meetings, phone calls, email, Skype and so forth.
- Manage multiple B2B clients in a professional and organised manner. Complete regular client review meetings. Create and manage backlogs of client requirements. Keep clients up-to-date with Banijay documentation.
- Work with clients to compile data and insights on Banijay product performance versus that of competitors, the effects of targeted campaigns and promotions etc.
- Up-sell the existing clients for new products and premium offerings. Work with them to broaden the Banijay product footprint within their business.
- Liaise with the Banijay Production teams as well as other internal departments to effectively respond to clients’ inquiries and concerns, and to communicate feedback on client requirements, preferences and valued-added features.
- Excellent communication skills.
- Ability to work independently, and possess strong organisational and time management skills.
- Ability to negotiate competently. Good levels of experience in managing B2B clients and in working to contractually agreed commercial terms.
- Tech savvy and customer service oriented.
- Professional, resourceful, and patient, and tactful in handling customer inquiries and negotiations.
- Enthusiasm and leadership. A strong work ethic necessary to succeed in a dynamic, fast-moving and results oriented environment.
- Proficient in MS Office (Word, Excel and PowerPoint).
- Experience drafting proposals and presenting in front clients is ideal.
- Ideally two years’ experience working as an account manager / commercial manager across any relevant online (digital) industry and sector.
- Experience supporting key accounts and a proven track record in growing an existing business portfolio and in achieving, and exceeding, established revenue targets.
- A record of developing strong working relationships with executives, peers and associates.
- Experience working within the iGaming industry advantageous.