Account Manager London, England
Job description
Account Manager
Do you want to take your career in online marketing to the next level? Can you develop, implement and assess innovative campaigns for household name customers? Can you get to the heart of your clients' needs - even when they don't know what they are? Can you project manage multiple internal and external stakeholders to get the best results? And are you willing to go that extra mile to guarantee success and value for money?
If the answer to all of these questions is "yes" then Axonn Media has a vacancy for an Account Manager which sounds perfect for you.
Axonn Media is an established digital marketing agency, looking for an ambitious Account Manager to join our agency to communicate the importance of digital marketing.
We are based in Stratford in east London, but we have clients all over the UK and Europe.
Role
We are seeking a commercially astute Account Manager to help deliver Axonn’s range of creative and campaign services across our client base of B2B and B2C businesses. The successful candidate will join an experienced, multi-disciplined team of strategists, account managers, writers, graphic designers, animators and video experts who use data to devise, implement and run campaigns using impactful content.
The crux of the role is to retain and grow your account base using account based marketing and a consultative approach to build relationships with key stakeholders. Acting as a natural extension to our clients' marketing teams, you’ll be the go-to expert when it comes to providing digital marketing solutions, to help our clients achieve their goals.
We're looking for a proven track record of success in digital marketing, client management or consultative sales - people who are problem solvers, fearless communicators, big picture visionaries, sticklers for detail and painfully organised.
You’ll be required to develop your knowledge and understanding of our clients’ business, their brands, corporate image, market position, and their competition within the industry; enabling you to add value to work when solving client problems.
You’ll work closely with the Head of Client Relations to assess client requirements, create high-quality proposals, communicate with clients via phone / webcam / email and in-person. You’ll brief internal teams and coordinate projects with internal and external stakeholders, under tight deadlines and within budget.
What Will You Be Doing?
- Visiting clients across the UK to build relationships, get under the hood of their businesses and consult on digital marketing projects
- Taking principal commercial responsibility for revenue in excess of £200,000 per annum
- Retain and grow each client by taking a consultative approach to upselling both existing and new creative services as well as campaign services
- Have a keen interest in each client’s business, identify key stakeholders, build relationships with advocates and decision makers in the business to put yourself in a strong position to pitch integrated campaigns
- Take an Account Based Marketing (ABM) approach to each client, by identifying relevant contacts in other parts of the business
- Project managing multidisciplinary teams of experts, freelancers, and other agencies to deliver the best possible marketing campaigns for customers
- Building and managing your pipeline by keeping our CRM system up to date, adding leads and opportunities as they arise and providing progress updates to relevant members of the team
- Putting slick proposals and reports together and pitching them to clients, whilst confidently managing objections as they arise
- Contribute to the overall success and culture of the Account Management team and wider agency
About You
- You’ll need the hunger to improve and develop; we’re an ambitious team who are always looking to improve
- Basic knowledge of marketing principles and digital marketing is essential
- Minimum of 3 years' experience in an account manager or sales role in digital marketing
- A self-starter with a commercial mind, a positive attitude and no shortage of drive and ambition
- First-class communication skills - from listening, to presenting ideas, to objection handling
- Presentation skills and knowledge of Google Suite and Salesforce preferred but not essential
- Confident people person who can build rapport with clients, prospects and colleagues quickly
- Excellent listener with the ability to process and relay complex information with ease
- Proactive and pragmatic in approach, this role requires tenacity and a cool head
- Exceptionally organised, there are a lot of plates to spin and the successful candidate will need to have strong organisation and project management skills
- Ability to manage multiple tasks with competing priorities and deadlines
- Take pride in your work, taking full accountability
What You’ll Get
- Ongoing training in content marketing strategies and techniques
- Experience of marketing tactics across a wide range of sectors
- Great commercial understanding of critical business needs
- Roadmap for progression and personal development
- Part of an awesome agency culture where we love to learn, share and look out for one another
- Position: Full-time
- Salary: £40,000 depending on experience - OTE of £55,000 uncapped commission and bonus
- Location: Hybrid role - 3 days per week in the office and 2 days from home (Stratford / Olympic Park & Remote) Must live within reasonable commuting distance to the office
- Benefits:
- A competitive commission and bonus scheme based on personal performance
- Auto Enrolment into the Company Pension Scheme
- Dynamic and flexible working environment in a fun and creative digital marketing agency
- Quarterly company socials
- 25 days holiday per year + bank holidays
- Holiday loyalty scheme - One day per year accrued per full year of service, uncapped!
- MacBook Air
- Flexible working hours (to be confirmed at start date)
- Professional development training budget
- The chance to work with and learn from some truly awesome people!
If you’re keen to join the team, please submit your CV along with an explanation of why you’re the right person for the job!
Job Types: Full-time, Permanent
Salary: Up to £40,000.00 per year
Benefits:
- Casual dress
- Flexitime
- Referral programme
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- London, E15 2NH: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Account management: 3 years (required)
Work Location: Hybrid remote in London, E15 2NH
