account manager Wolverhampton, England
Job description
5MS are going through a high growth phase and due to increasing demand we are looking for an additional eCommerce Account Manager. 5MS are a small but successful Digital Marketing Agency based in Wolverhampton who focus on the Magento (Adobe Commerce) eCommerce platform.
As a full-service agency we develop and maintain our clients websites as well as deliver multi channel marketing campaigns to hit and exceed our clients targets. This role is suited to someone with a passion for eCommerce, Digital Marketing and a real detemiration to grow their career.
The Role
- Listen and understand our client's requests for feature development on their website, and then liaise with our development team to develop the requested features.
- Stay up to date on the latest eCommerce trends and recommend developments to our clients.
- Take phone calls and ticket requests from our clients and ensure their websites are performing to the best of their ability.
- Liaise with the internal marketing team to develop client's Digital Marketing approach from a technical point of view.
- Be the first point of contact for our clients in terms of technical requests, bugs and fixes
Benefits
- Work for a company that is as eager to progress your career as you are
- Flexible working hours
- Staff lunches, outings and team activities
- Staff room includes pool table, netflix, games console, drinks fridge and treats
- Dedicated parking place
- Full support and funding for personal development and training
Required Experience
- 1 Years Magento use/management or as a developer
- Experience in customer service (B2B would be an advantagous
Salary £23,000 - £27,500 - NO AGENCIES
Job Types: Full-time, Permanent
Salary: £23,000.00-£27,000.00 per year
Benefits:
- Company events
- Company pension
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Signing bonus
Ability to commute/relocate:
- Wolverhampton: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Account management: 1 year (preferred)
- Magento: 1 year (required)
Work Location: In person
