Account Executive

Account Executive Chatham, England

Umbrella Training
Full Time Chatham, England 28000 - 35000 GBP ANNUAL Today
Job description

About Umbrella

Umbrella Training is an award-winning training provider. We have cornered the 5-star luxury hotel market in London, with clients such as the Savoy, Dorchester, Maybourne Group, and the Rosewood choosing us as their preferred training provider. Apprenticeships is at the core of what we do, and our client base is the hospitality industry. Positive learner experience is critical to customer success.

Overview of role:

Working within the Commercial arm of the company the Account Executive is to take ownership, develop and manage Umbrella Training’s programme offer and business relations/account management. The role must ensure the effective planning, development, promotion and delivery of high-quality apprenticeships and commercial training provision, that meets industry and employer needs and requirements.

All programmes should motivate and engage apprentices to achieve and progress beyond their expectations and support the achievement of Umbrella Training’s vision, core purpose, objectives, and strategy. The role will develop and maintain business relations with the current business partners and proactive business development, reporting findings to the senior team and Operations Manager, demonstrating excellent stakeholder and relationship management to foster repeat business.

Account Management is key.

Using effective consultancy skills, the role will devise structured and tailored L&D strategies for new clients, in line with the clients’ needs and company goals. Working collaboratively with the Curriculum Manager, they will design innovative and exciting programmes at a high standard, maintaining quality in accordance with company and Ofsted requirements. The role will engage and lead where needed, in any relevant ongoing projects.

The role will support the Commercial team in delivering the overall company strategy and work closely with the marketing function to promote Umbrella Training to new sectors and grow pipeline within existing businesses. Budget achievement and profiles are key to the success of the role, these will be set by Commercial Director and you will have to manage your own set of business accounts from our existing client base along with new prospects.

Personal requirements of the roles

  • Fantastic communication and negotiation skills
  • Experience in a sales role with both new business development and account management skills
  • Excellent IT skills
  • Problem solving skills
  • Proactive in nature
  • Ability to travel to London regularly (at least once a week averagely)
  • An excellent leader and team-player
  • Target-driven and confident to work in a fast-paced environment
  • Passionate about hospitality and learning & development
  • Must be resourceful & innovative with a positive outlook

What’s on offer:

  • Competitive Salary
  • Loyalty Bonus programme
  • Opportunity for self development and growth
  • 24 days annual leave plus bank holidays
  • Hybrid office / work from home flexibility
  • Pension contribution
  • Healthcare scheme
  • Working for one of the leading and most respected learning and training providers in the hospitality industry

Job Types: Full-time, Permanent

Salary: £28,000.00-£35,000.00 per year


  • Additional leave
  • Company events
  • Company pension
  • Flexitime
  • Free parking
  • Wellness programme
  • Work from home


  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Loyalty bonus
  • Yearly bonus

Application question(s):

  • Will you be able to reliably commute to London, ideally once a week?


  • Account management: 1 year (preferred)
  • Hospitality: 1 year (preferred)

Work Location: Hybrid remote in Chatham

Reference ID: Account Exec

Account Executive
Umbrella Training

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