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Launched in 2012, IMG Arena leveraged our rights expertise to pioneer the mainstream introduction of official data rights. We paved the way for a new revenue stream for our Rightsholder clients, whilst at the same time delivering greater value to the sports betting industry. We have gone on to expand our sports betting product suite with the addition of Event Centres and Official Virtual Sports. At IMG Arena the job is yours. We want you to be yourself. We are focused on building an inclusive and empowering environment that’s welcoming for everyone, where you are trusted and empowered to do what you’re good at. It’s your arena and your opportunity to shape it and your career. You’ll have the opportunity to pick up the latest technology, develop your own ideas and run with them. There’s loads of room for improvement and innovation. You get to prove and own the process from start to finish.Endeavor is a global sports and entertainment company, home to the world’s most dynamic and engaging storytellers, brands, live events and experiences. The company is comprised of industry leaders including entertainment agency WME; sports, fashion, events and media company IMG; and premier mixed martial arts organization UFC. The Endeavor network specializes in talent representation, sports operations & advisory, event & experiences management, media production & distribution, experiential marketing and brand licensing.

• Work directly with the European team in managing a broad customer account base
• Operate as the point of contact for assigned customers
• Develop and maintains long-term relationships with customers
• Identify opportunities to grow the business with existing customer accounts and work with sales team to deliver
• Coordinate with members of the IMGA team working on the same customer account to ensure consistent service
• Handle all collection and generation of monthly and quarterly reports from customers
• Forecasts and track client account metrics, preparing reports where required
• Work in conjunction with rights acquisition team to identify new opportunities for sports acquisitions
• Work with Operations team to ensure delivery of content in-line with contractual agreements
• Manage projects within customer accounts such as technology updates or legal/contractual alterations ensuring timely implementation
• Responsible for the planning, organisation and execution of Customer Business Review Meetings on a cadence as agreed with your line manager covering the breadth of your allocated portfolio
• Ongoing management of CRM system, working with multiple stakeholders to ensure that relevant information is available and up to date
• Engage and suggest any new initiatives to inform and gather feedback from your customer base
• Work with marketing to identify appropriate campaigns for your regions/client accounts
• Build up a robust knowledge of all products IMG Arena provide and be across new developments relating to IMGA

• Occasional travel may be required

• Data accuracy and integrity
• Improved account knowledge
• Improved industry knowledge

• Commercialised experience in a similar role
• Passionate and knowledgeable about sport
• Knowledge and experience of working across the sports/gaming industry
• Experience/ability to manage multiple tasks across a diverse base of customers
• Proficient in using excel to produce detailed reports
• Can present and communicate confidently with internal and external stakeholders
• Analytical thinker
• Strong presentation and communication (verbal and written) skills
• Commercially minded and not afraid to explore or suggest new opportunities for revenue growth
• Diligent and organised with a high attention to detail
• Proven track record of building good working relationships with internal stakeholders and customers
• Fluent speaker- English, Spanish or Italian

• Ability to work with various technologies
• Experience in betting and gaming would be an advantage
• Experience working with CRM systems

• Be a university graduate