Find More Than 10K+
United Kingdom Jobs

Remote work allowed

You will love this role if you:

• You enjoy regular client contact either through face to face meetings, phone and written communication
• You get a great deal of satisfaction from delivering exciting and innovative projects on time and in budget
• You have a high attention to detail to ensure that quality outputs are delivered to your clients
• You enjoy working as part of a supportive and dynamic team

As part of the OPEN Health Medical Communications team, you’ll be responsible for the following activities:

Working in an Account Management team, alongside Medical Writers and a Creative team, to manage our clients requirements and deliver their project

• Full ownership of the communications programme for each client, ranging from strategic input to day-to-day management of tactics (based on the specific needs for each account)
• Ensure optimal financial management of each account and demonstrate a clear understanding of all financial processes within the business
• Monitor forecast and plans in conjunction with Senior Account Managers, Account Managers and Account Executives to ensure business objectives are met, on time and within budget.
• Ensure the finance team is kept up to date with all relevant information and manage financial issues in a timely manner
• Thorough understanding of the clients’ business objectives, product strategy and relevant therapeutic area. Clear communication of this to all internal team members, as relevant
• In depth understanding of the relevant NHS organisations, policies and processes that impact upon the business
• Responsibility for building and maintaining professional relationships with opinion leaders (industry and NHS)
• Manage and influence senior-level client contacts and maintain positive working relationships, immediately identifying any issues and leading remedial action, as required
• Promote Open Health Medical Communications services to all clients, identifying new business opportunities
• Highlight key issues to the GAD or Partner regarding key accounts and the account team, as appropriate
• Ensure understanding and implementation of all Open Health Medical Communications procedures and quality standards across all account team members
• Ensure all account team members take ownership for their business and appropriate levels of responsibility
• Support the GAD/Partner as a senior member of the team
• Ensure the GAD/Partner is kept up to date on client activities
• Contribute to discussions regarding overall company strategy
• Coordinate effectively and efficiently with appropriate members of the team
• Ensure effective cross-company working on integrated accounts, where appropriate
• Support the development and training of Account Executives, Account Managers and Senior Account Managers
• Line management responsibility of AMs, SAEs, AEs, where appropriate

What you’ll bring:

• Work within the OPEN Health core values at all times
• Graduate in life sciences (ideally biomedical), higher degree (PhD) preferred
• Thorough understanding of the client’s therapeutic area and ability to provide strategic input
• Strong understanding of science and medicine, the healthcare environment and the Medical Education/Comms industry
• Manager, trainer, delegator
• Strong leadership skills
• Approachability
• Significant experience in a healthcare agency or pharmaceutical company role
• Excellent project management and analytical skills
• Financial acumen
• Ability to multitask and prioritise; excellent time management skills
• Excellent written and verbal communication and interpersonal skills
• Attention to detail
• Able to work independently and as part of a team
• Competent in using Microsoft Word, PowerPoint, Excel and Outlook
• Sound understanding of the ABPI code of practice

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

• Competitive pay, generous paid vacation and holiday, and health insurance programs across all our locations
  
• Ongoing training and development opportunities which foster and shape your individual career path
• An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
• The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing.
• Diverse, Inclusive culture that encourages you to bring your whole self to work

#LI-Remote