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A great opportunity has become available for an experienced Account Coordinator to join us working in partnership with our highly prestigious client Diageo. You will join and be part of our awesome Central Hub team.

The Central Hub supports Diageo / Sodexo specific processes, integrated systems and tools to manage, coordinate and provide administrative support to Sodexo/Diageo and third parties that deliver on site activities. The central hub provide support to the site operations teams, through the management of work orders & workflow in Global Maximo.

We are therefore seeking a highly effective Administrator with experience of working in operations and of working with data analysis. This role will suit someone who enjoys and excels at being client facing and has outstanding communication skills; you will be interested in not only analysing and interpreting data but also in finding solutions. Interpreting data from platforms and understanding KPIs will be key to your success.

This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

What you’ll do:

• Compile all records of compliance on the account
• Completion of finance register of goods receipted (RGR) and master register, Raising of invoices
• PO recording
• Ensuring planned and statutory maintenance is tracked in month and noncompliance reasons tracked, managed and closed out
• Supervision and administration of SharePoint library
• Maximo performance tracking
• Analysis of Power BI to proactively manage site performance
• Control of change management of assets in the system
• Daily governance meeting support
• KPI Reporting – daily, weekly, monthly, adhoc
• Overview of the scheduling of hard services works across the portfolio

For a full list of responsibilities please view the attached job description

What you bring:

• Comfortable and influential communicator at all levels (operator to director and client)
• Proficient in progress reporting: methods and techniques for reporting progress
• Proficient in reporting and analysis methods
• Able to comprehend, interpret, communicate and embed contract into operations
• Knowledge of methods and techniques associated with planning and monitoring progress of projects e.g. work breakdown structures
• Knowledge of risk management: the identification, assessment and management of risks, which could result in time or cost over-runs, or failure to deliver products which are fit for purpose
• Proficient in customer service techniques: techniques for ensuring that full account is taken of customers’ real and stated needs in the delivery of products and services

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

£27,585pa + excellent benefits

Location: Remote WFH but with monthly in person team meetings and some travel required

Permanent

Work Pattern – 40 hrs pw Monday to Friday 8am - 4.30pm flexible

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!