Accommodation Manager Winchester, England
Job description
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
- Full training and uniform supplied
- Health and wellbeing incentives
- Reward and Recognition schemes
- Flexible working considered
- Volunteering days
- Cycle to work scheme
- Life Assurance
- Parking on site
Sodexo have a fantastic opportunity for an Accommodation Manager to join the team at Worthy Down in Winchester! In this role, you'll be responsible for day to day support of the team with training, issues and welfare as well as overseeing cleaning service performed to a certain standards, reporting and managing all damages and defects.
It's a really exciting time to join Sodexo's Government Segment, we have recently merged our Justice Services and Government & Agencies business and are starting to bring to life synergies and focus, benefiting our teams and clients. Together we are a powerful combination of more than 11,000 employees and 600 sites serving 35 very high profile public sector clients.Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.For more information on Sodexo Careers please visit Sodexo Careers Main Responsibilities
Maintain excellent client/customer relationships
Training new colleagues on the booking system across the contract, either in person or by phone
Comply with all Sodexo company policies/procedures and client site rules and regulations
Carry out other reasonable tasks and/or instructions as directed by management
To continue to develop one’s own skills and knowledge within the position, including any required training courses
To attend team briefs, huddles and meetings as required
To attend your performance review to discuss and agree job performance, objectives and development activities
To maintain professional work standards at all times
To care for all company equipment and ensure that any faults are reported to management
To act as duty manager ‘on call’ and holiday/weekend cover as directed by line manager
To work in conjunction with other department managers to plan, organise and coordinate service activity within own assigned operational business area and across the site
To ensure daily standards of service in assigned operational area, as detailed in the service level agreement, within the schedules of the contractual terms and conditions and in line with applicable Sodexo service offer standards are achieved, maintained and developed
To contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo expectations
To continually monitor all health & safety, mental health and wellbeing and Food Safety standards in all service operations and ensure they are maintained at the required level
To drive performance through adherence to all promotional activity and marketing initiatives
To contribute to the achievement of site budget performance as determined by general manager and regional management team and/or segment business objectives
To work in conjunction with other department managers to ensure operational excellence within assigned operational business area with specific responsibility for labour management and performance of a defined group of employees.
Active involvement, promotion and support of activities aligned towards employee engagement and achievement of IIP Gold standard
Develop and maintain a positive internal and external network
Continued professional learning and development in role
To carry out any other reasonable tasks and/or instructions as directed by management
The Ideal Candidate
Essential:
Knowledge of working in a management role within the soft FM service industry
Leadership skills and knowledge
People management skills including general HR skills in recruitment, training and managing employee performance including disciplinary and grievance procedures.
Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication
Management knowledge of health & safety
Ability to make independent decisions
Able to work on own initiative within a team environment
Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
Able to demonstrate attention to detail and adherence to standards
Analyse problems analytically, develop opportunities and implement innovative solutions
Desirable:
Experience of working within military environment
Previous experience in effectively managing in a similar role
Health and Safety qualification equivalent to IOSH managing safely
