Accident & Emergency Receptionist Oldham, England
Job description
Job overview
We are looking to employ a highly motivated and organised individual to join our busy Reception team in the Accident and Emergency Department.
The post will involve dealing with telephone and face-to-face enquiries and a full range of administrative and clerical duties. The Department is extremely busy and the work is challenging, fast moving and sometimes of a sensitive nature.
Main duties of the job
You must have excellent customer service skills, be dedicated and courteous. You will also have excellent verbal and written communication skills and excellent keyboard skills. You must be able to deal with sensitive/confidential issues, be flexible and be a team player and ready for the challenge that this demanding but rewarding role will present.
You may be required to cover both early, late, night and weekend shifts.
Working for our organisation
Oldham Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. The place where the world’s first IVF baby was delivered, Oldham is a town of pioneering firsts. Today, Oldham is responsible for delivering a range of acute and community health services across the local area and at The Royal Oldham Hospital. As a designated major trauma unit for Greater Manchester and one of only three vascular centres in Greater Manchester, Oldham is a specialist hospital for acute surgery and provides state-of-the-art onsite pathology services to the North West.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.
Person specification
Qualifications
Essential criteria
- 5 GCSE grades A-C or equivalent.
Desirable criteria
- Medical terminology qualification
Skills/Knowledge
Essential criteria
- Good organisational skills
- Ability to work on your own and use own initiative.
- Good communication skills
- Good interpersonal skills and the ability to work effectively as a member of a team
- Excellent keyboard skills
Desirable criteria
- Practical and working knowledge of PAS, Symphony and other NHS IT systems
- Aware of current issues within the NHS
Experience
Essential criteria
- Previous reception experience covering a wide range of office duties.
Desirable criteria
- Experience in a healthcare setting
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at https://www.gov.uk/government/collections/covid-19-vaccination-programme where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
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We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
The Northern Care Alliance NHS Foundation Trust is committed to diversity and inclusion and welcomes applications from everyone. We value the contribution of individual talent, skills, knowledge, and experience and aim for a workforce demography representative of our local community. If you are disabled and require reasonable adjustments to the application process, please contact the Recruitment Team to discuss.
In applying for this post, you give the Trust permission to use your data for recruitment purposes.
Follow us on twitter to connect with our team and keep up to date with the latest job news across the NCA: @NCAlliance_Jobs
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