Job description
This position will pay $27.91 per hour and has maximum of 28 hours per week.
- Provides holistic academic advising to assist the students toward the completion of their education/career and personal goals
- Accurately interpret, apply, and clearly communicate the college’s academic requirements, processes and policies as well as stay-up-to-date on curricular and policy changes.
- Use the systems and processes provided by the institution to clearly and fully document interactions with students.
- Complete case management activities to support student success in regard to retention and academic progression toward graduation
- Serve as an effective team member within the department, sub-groups, or any collaborative teams assigned
- Demonstrate performance that is innovative, well-organized, supportive of institutional goals and that fosters individual excellence and morale.
- Actively participate in professional development and learning opportunities to enhance the student experience that includes Diversity, Equity, and Inclusion topics
- Bachelor’s degree required; Master’s degree preferred. Degree in Education, Counseling, Social Work, or related field. Experience in higher education or student services preferred.
- Minimum of 3 years’ work experience in a discipline area related to the advising community assigned, or in Education, Counseling, or Social Work required.
- Effective listening and problem-solving skills, ability to assess needs and identify resources required.
- Competence with technology and ability to effectively utilize multiple systems to support students required.
- Work experience in higher education preferred
- Demonstrated strong customer service skills through a positive attitude of approachability, adaptability, strong problem solving, and desire to identify and support student success and completion required
- Ability to maintain confidentiality of student information in accordance with FERPA guidelines required
- Must provide accurate and timely information to students to support their success required