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Under the general supervision of the Director of the Academic Success Center (ASC) the incumbent provides leadership to academic advising and support services at the Stockton Campus. The incumbent will work independently to meet goals and objectives and performs a variety of duties that build on the program and services as part of Warriors on the Way. The incumbent will act as a liaison for students and will develop and maintain strong relationships and partnerships with faculty, staff, and administrators, in various departments on both Stan State campuses, key stakeholders, and partners in the external community that promote the success of students at the Stockton Campus with a focus on transfer students.

Incumbent will review difficult individual, group or organizational problems, developing and recommending courses of action, and implementing proposed solutions. Delivers program services and academic advising to students, specializing in transfer student needs. The incumbent will utilize a combination of high-level interpersonal skills in working on complex problems from the investigation and analysis stage through the solution and implementation stage. Provides leadership and supervision of coaches and peer mentors in coordination with colleagues and transfer efforts at the Turlock Campus. The primary work location is the Stockton Campus with occasional travel to Turlock.

• Provide collaborative leadership in the delivery and improvement of academic advising support services for students at the Stockton Campus, with a focus on Warriors on the Way and Stockton Scholar students.
• Identify weaknesses or problems in the current advising program and propose solutions and recommendations for improvement.
• Analyze problems of program-wide scope with considerable overlap with other student services and possessing more breadth than would normally be present in situations involving individual students or groups of students.
• Lead peer mentors and AmeriCorps volunteers who will directly support a cohort of assigned students, determine appropriate caseload and management.
• Develop and maintain strong relationships and partnerships with faculty, staff, and administrators in various departments, partner community colleges, and key stakeholders to accomplish program goals.
• Improve engagement, retention and graduation rates by staying current with research-based practices for assigned student populations.
• Meet regularly with the Stockton Dean of Students to discuss and share recommendations about opportunities to support students at the Stockton campus academically, personally, and professionally.
• Meet with relevant community partners such as College Possible and Stockton Scholars, as needed and/or requested.
• Prepare and submit regular reports as required of Stan State leadership and grantors/community partners.
• Provide academic advising, course selection and registration assistance on an individual or small group basis to new and continuing students.
• Conduct in-depth analysis of student skills, abilities and previous academic performance as part of program planning and advising for new and continuing students.
• Help students to select appropriate educational goals and implement corrective measures to alleviate any deficiencies.
• Partner with Student Affairs staff at the Stockton campus to address student needs, offering appropriate referral and follow-up.
• Provide presentations at New Student Orientation and assist in NSO advising sessions as assigned.
• Maintain current knowledge of resources, majors, prerequisites, general education and graduation requirements, University procedures, rules and regulation along with other student services.
• Maintain detailed and current records on assigned student population.
• Monitor academic performance of WOW and Stockton Scholar students.
• Assist and participate in the formulation and implementation of organizational goals and objectives.
• Participate in regular department and team meetings.
• Represent the university and ASC at specified regional professional association conferences and professional development workshops.
• Serve on department, division and campus-wide committees as the ASC representative.
• Perform other duties as assigned by the director to ensure the success of the ASC, Stockton Scholar cohort and the WOW program on behalf of the university, students, employers and alumni.

Experience: Equivalent of three years of progressively responsible professional student services work experience. (A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.)

• Earned Master’s degree.
• Demonstrated experience in the California State University system.
• Demonstrated experience working with community college transfer students.
• Proven experience in developing, implementing, and administrating programs related to student success.

• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques.
• Ability to interpret and apply program rules and regulations.
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to obtain factual and interpretive information through interviews.
• Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
• Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.
• Thorough knowledge of the principles of individual and group behavior.
• General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, activities and practices of the program area to which assigned.
• General knowledge of individual counseling techniques.
• General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, programs, organizational procedures, and activities of the campus.
• Working knowledge of student services programs outside the program to which immediately assigned.
• Ability to analyze complex situations accurately and adopt effective courses of action.
• Ability to advise students individually and in groups on complex student-related matters.
• Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
• Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action.
• Ability to carry out a variety of professionally complex assignments without detailed instructions.
• Ability to establish and maintain cooperative working relationships with a variety of individuals to include faculty, CSU administrators, student organizations, and other private and public agencies and others in committee work, and student advising and community contacts.

• Employee will be required to work daily at a computer for long periods of time and to travel between campus offices and off-campus locations.

California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

Clery Act Disclosure

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:

CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE