Job description
Contract type: Full or Part Time – Fixed Term starting ASAP until 29/09/2023
Location: Lancaster University International Study Centre
Salary: up to £25,000 per annum (DOE)
JOB OVERVIEW
Our Lancaster Univeristy International Study Centre are looking for short-term support within the student administration team. This is a campus-based role and would ideally suit someone from either an administration, education or customer service background. This an exciting opportunity to gain experience with a leader in global education and build a brighter future for international students.
This dynamic position offers a high-energy work environment where you can have a significant impact on students worldwide. As part of the International Study Centre (ISC), you will assume a leadership role in managing assessments, exams, and coursework. You will serve as the primary point of contact for students, ensuring seamless operations and a positive experience for both staff and students. Additionally, you will play a crucial role in the Student Experience Team, contributing to the overall outstanding experience students have while preparing for their future studies at Lancaster University.
ABOUT THE ROLE
- Check all assessment and examination results are entered and recorded correctly
- Ensure that exam papers are printed and available in a timely manner
- Ensure the secure storing and archiving of exam records including exam papers, attendance records and invigilator reports
- To assist students with completing forms and attending meetings
- Production and distribution of interim reports, documents, and updating trackers
- To provide student-facing advice and support
- To provide general admin support for the ISC as required and cover admin duties for other members of staff when absent/on leave and during peak periods
- Identify and promote social activities in and around the University campus that provide ISC students with the opportunity to integrate into the university
- Provide assistance with the Staff/Student Liaison Committee, including the arrangement of dates and minute taking
- Promoting and safeguarding the welfare of students with whom you come into contact with.
ABOUT YOU
- Experience working with a student management system
- Advanced Microsoft Office skills, in particular, Word and Excel
- Meticulous attention to detail
- Excellent Communication skills with a good standard of written English
- Organisational Skills
- Works on their own initiative and is a good team player
- Joint Council for Qualifications regulations knowledge
- Further and Higher Education Courses/Structures experience.
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and various face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks, and Education Verification.
We are proud to be an equal opportunity employer and strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.
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