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The Product Manager internship at American Express is an exciting opportunity to drive the vision, strategy, and development for our cutting edge digital products and applications. The ideal candidate is a critical thinker and a problem solver who can balance business, technical, and industry knowledge to deliver innovative solutions that will directly benefit our customers. The Product Manager role requires you to collaborate with multiple stakeholders across the organization to manage the end-to-end lifecycle of a product or application. This is a great opportunity to stay on the cutting edge of innovative and disruptive digital solutions and directly contribute to the success of American Express.

What type of work can you expect?

• Define the product vision and strategy, go to market and distribution plans, and product value proposition.

• Conduct market research, monitor industry trends, and evaluate the competitive landscape to develop insights and identify opportunities to enhance product strategies and roadmaps.

• Define capabilities for new payment products, capabilities, and services, identify/prioritize use cases, and design “minimum viable product” features and user stories to ensure a focus on delivering maximum value.

• Collect and synthesize product KPIs, conduct data analytics, and develop robust business cases to drive actionable insights and steer the product strategy.

• Design and lead test & learn pilots, and leverage learnings to refine the product roadmap.

• Own, maintain, and prioritize the product roadmap including new capabilities, features, enhanced services, expanded markets, product integrations, updates to specifications, decommission of products, etc.

• Partner with Delivery and Technology teams to groom, prioritize, and execute on the product backlog in an agile environment.

• Support the development of new and emerging products, services, features and/or technology applications and platforms, including writing user stories, defining personas, writing features, etc.

• Engage with internal business partners (e.g., Technology, Data Analytics, other Product groups, etc.) to understand customer needs and pain points, flesh out use case details, collaborate on new product concepts, and co-develop solutions.

• Manage projects from concept through execution by partnering with the necessary teams to shape a rich and engaging customer experience.

  
  

Skills/Experience

• Passion for payments and innovation: Passion for emerging payments, fintechs, and the evolving payments landscape. Knowledge of payments industry and disruptive technologies a plus.

• Critical thinking: Ability to synthesize and translate market and industry trends into opportunities for AXP to drive digital spend and further enhance our customer offering.

• Problem solving: Strong analytical and problem solving skills with the ability to distill down complex concepts or problems.

• Project management experience: Superior organizational skills with the ability to autonomously manage several initiatives at once and drive results in a fast paced, multi-partner environment with constant change.

• Intellectual curiosity: High-intellectual curiosity, out-of-the-box, creative & critical thinker with experience in complex problem solving and strategic thought leadership.

• Entrepreneurial spirit: Proactive self-starter with a demonstrated track record for navigating complex and highly-matrixed organizations in order to execute and deliver results.

• Collaborative team player: Ability to collaborate with internal stakeholders and effectively operate in ambiguity, white space, and quickly-evolving priorities.

• Effective communicator and influencer: Excellent written and oral communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.

  
  

Requirements/Qualifications

• Currently enrolled in a full-time Master’s program.

• Students must have a graduation date between December 2023 and June 2024.

Apply now!

In order for your application to be considered, please complete the below steps:

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

The final application deadline is Monday January 23rd at 11:59PM BST.

If you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Campus Recruitment Team on [email protected]

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.