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Glasgow Caledonian University - the University for the Common Good - is a vibrant, values-led, multi-cultural, civic University with a global outlook and strong commitment to delivering social innovation and sustainable development in its education and research.

Our organisational strategy is aligned with the United Nation’s Sustainable Development Goals and our globally recognised researchers advise governments, industry and international bodies. We’re ranked fourth in the world and first in the UK for promoting gender equality, in the top 70 universities globally for social impact, and first in Scotland for health and wellbeing, and reduced inequalities, for which we are also ranked 21st in the world (THE Impact Rankings, 2022). In 2020-21, we contributed £1.7 billion and more than 14,000 jobs across the globe (BIGGAR Economics, 2022).

GCU is committed to widening participation, and delivering positive outcomes for our students. We are Scotland’s leading provider of Graduate Apprenticeships. With campuses in Glasgow, London and New York, we have transnational partnerships around the world, supporting more than 22,000 students from 130 countries. Guided by our values – integrity, responsibility, creativity and confidence - we transform the lives of the people and communities we serve.

The CAS Assistant role is based within the Admissions and Enquiry Service at GCU and will work closely with the Admissions Officers (CAS) and report to the Admissions Manager (CAS). The Admissions and Enquiry Service are responsible for responding to enquiries from prospective students, as well as responsible for making decisions on applications submitted for postgraduate and undergraduate study at GCU along with assisting with the student visa process for international students with the issue of a CAS.

This role will involve providing support, advice and guidance to applicants in relation to the Confirmation of Acceptance for Studies (CAS) processes at GCU in adherence with university procedures and UKVI regulations (Confirmation of Acceptance for Studies (CAS) is one of the documents international applicants require to apply for a visa to study in the UK).

The successful individual will have responsibility for providing effective and efficient administrative support and mailbox management to the Admissions Service with specific focus on assisting CAS Data Checks and CAS in adherence with university procedures and UKVI regulations. In addition, you may be required to undertake cross-team duties within the wider Recruitment and Admissions directorate and ensuring excellent customer service at all times.

You will have strong administrative and organisational skills, ideally gained within a Higher Education environment. You will thrive in a busy and demanding environment that requires the ability to multi-task effectively, and work to deadlines and KPIS, whilst maintaining a high level of accuracy. You will also have strong customer service experience with good decision-making and problem-solving skills.

As the University for the Common Good, we are committed to embedding equality, diversity and inclusion, as well as our values in everything that we do. As such, we welcome applications from all suitably qualified candidates who demonstrate the GCU Values.

Glasgow Caledonian University is committed to a fair and transparent recruitment process that is free from bias so that we can attract and retain a high performing workforce which makes a critical contribution to our success.

The University holds the prestigious Athena SWAN Silver institution award, which recognises our significant record of activity and achievement in promoting gender equality across different disciplines.

As a Disability Confident 'Committed' employer, we are striving to ensure that our recruitment process is inclusive and accessible to disabled people. Although the Disability Confident 'Committed' level does not guarantee an interview for disabled applicants, we will make reasonable adjustments for disabled applicants during the recruitment process.

The University also holds the Carer Positive ‘Engaged’ employer award, which recognises our commitment to supporting staff with caring responsibilities.

Glasgow Caledonian University are committed signatories to the Armed Forces Covenant.

The University offers a range of benefits including opportunities for professional development, family friendly policies, cycle to work scheme and onsite childcare facilities.

Please note that the appointment will be made on the first point of the salary scale (unless by exception).

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