1st Line Support Analyst Warrington, North West England, England
Job description
1st Line Support Analyst – Windows
An excellent opportunity has arisen for a 1st Line Support Analyst to join a market leading organization based in Warrington. As the 1st Line Support Analyst you will join a growing IT Support team and be involved in helping resolve technical IT issues for all of their internal teams. You will provide IT support via phone, email and face to face on a range of issues including Windows Operating systems, Hardware, Office 365, Networks and Exchange.
As the 1stLine Support Analyst you will have at least 1 years’ experience in a 1stLine Support role and have experience of Windows (ideally Windows 10) and Office 365. You ideally have experience of providing hardware support (printers, laptops, etc.) and Exchange but this isn’t essential. You will have excellent communication skills and good customer support experience.
1st Line Support Analyst Key Skills
· At least 1 years’ experience in 1stLine Support
· Windows (ideally Windows 10)
· Office 365
· Excellent communication skills
· Hardware and/or Exchange is beneficial but not essential
Benefits
· £26k
· Pension
· Excellent training/progression opportunities
· Free parking on-site
· Hybrid remote working
Job Types: Full-time, Permanent
Salary: £20,000.00-£26,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Free or subsidised travel
- Free parking
- Life insurance
- Profit sharing
- Sick pay
- Wellness programme
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Warrington, WA1 1AG: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 1 year (required)
- Windows: 1 year (required)
