Workshop Engineer High Wycombe, England
Job description
BCAS Biomedical Services Ltd - Job Description
Job Title: Workshop Engineer Job Agreed by: CEO
Department: HQ Workshop Line Manager: Technical Manager
Date: 06/01/2022 Director: Commercial Director
Main Objective:
Reporting to the Technical Manager you will provide on-site technical solutions whilst ensuring that customers receive the highest quality support. This role owns all technical activities in HQ
Workshop including calibration management of all test equipment and activities related to any acceptance/repair of medical equipment.
Main Tasks:
- Maintaining accurate inventory records of test equipment, including location, calibration status, and maintenance history.
- Ensuring that all test equipment is functioning properly, coordinate with vendors for repairs as needed.
- Ensure test equipment is calibrated, planning to allow for the minimum down time to operations.
You will need to plan the process from collection to re-delivery.
- Liaising with both the acute and field team to advise when their test equipment calibration is due.
- Implementing procedures for the proper handling, maintenance, and storage of test equipment
- Collaborating with the technical manager/biomedical engineering team to troubleshoot and resolve issues with test equipment.
- Issue and control BIO numbers for new test equipment (to include IT and mobile phones) recording all details accurately on the database. Maintain the database and keep the inventory up to date with retirements, transfers, and newly purchased equipment. This includes test equipment, tools, phones, and IT equipment.
- Carry out acceptance testing, preventative maintenance, and repairs to a wide range of medical devices in the workshop.
- Ensure that service reports are completed in accordance with the Quality Management System and OEM protocols.
- Maintain effective quality systems to comply with ISO 9001:2015 and ISO 13485:2016.
- Utilize the service database system of assets.
- Identify and develop improvements in processes and functions to ensure the Company delivers consistently high levels of service for the customer.
- Build an honest and strong working partnership with the customer support teams (Acute and
Community) to ensure that the contracts run smoothly.
- Ensure that all Company policies and procedures are fully always complied with.
- Ensure all the operational teams are aware of the procedure for calibrations including pricing, shipping, and returns.
- Manage receipt and dispatch into the workshop, liaise with the service desk regarding shipments to engineers.
- Take responsibility of the smooth running of the workshop, ensuring it is organized and orderly. Control the area to prevent random dumping of parts, equipment and rubbish.
- Support onboarding of new employees with test equipment and tools.
Key Skills:
- Ideally you will have a minimum of HNC/HND in Electronics/Micro- processors/Electrical Engineering or related field.
- Demonstrable experience within a similar role.
- Understanding and compliance with all regulatory requirements, including MHRA,
Health and Safety, and Quality.
- Demonstrate a good level of competency with IT systems for managing assets and reporting on work completed.
- Must demonstrate ongoing commitment to personal development.
- Must be able to work within a competitive team environment as well as provide a strong individual performance.
- Good communication and interpersonal skills.
General:
- BCAS Biomed has built a strong reputation for delivering a high level of service to our customers. We are committed to developing employees and candidates who has similar work ethos of equality, fairness, customer focus and professional pride.
- The candidate must be ambitious, resourceful, and flexible, able to operate under occasionally very difficult and stressful circumstances to deliver a strong and consistent performance. From time-to-time additional efforts will be required to ensure job completion, therefore a dedicated and determined attitude will be required.
- Must project a confident and caring attitude to customers and promote the Company’s best interest whilst ensuring their requirements are met.
- The job holder will be expected to have a pro-active approach to all tasks, displaying a high degree of initiative and determination to resolve any issues.
- All employees are expected to abide with all Company and Customer’s Health and Safety policies, Data Protection, Cyber security and undertake any mandatory training when necessary to ensure on-going compliance.
Addenda:
The principal activities are a summary and are to be taken for general guidance only; they are not intended to be the total list of potential activities or responsibilities. The job holder will be expected upon request, to undertake other tasks as and when required, and will be expected to abide by confidentiality clauses and the company’s quality system.
Salary band £23,000 - £29,000 (dependent on experience)
NO AGENCIES
Job Type: Full-time
Salary: £23,000.00-£29,000.00 per year
Benefits:
- Free parking
- Private medical insurance
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Loyalty bonus
Ability to commute/relocate:
- HIGH WYCOMBE: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 03/02/2023
