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Our purpose focuses on how we contribute to society, and how our business decisions can contribute to greater trust and solving important problems. In order to achieve our purpose and deliver a first-class service to our clients, we need first-class support internally. The people who power us - our internal teams - have a vital role to make sure we have all the right resources, services and technology to be the best we can be. Not all of us work directly with external clients.A PwC Workplace Operations Associate is focused on the operational delivery of I&WS (Infrastructure & Workplace Services) through both direct and alternative delivery models, delivering Facilities and Office Management solutions for PwC. Your role directly contributes to the client and visitor experience of our built environment, the factors that influence it and a range of physical, technological and business solutions that are shaped by the Firm’s culture and values. The role is instrumental in the development and delivery of an agile workplace and customer experience with innovation and evolution at its core, to inform and respond to our stakeholders and wider business needs and aspirations. The Workplace Leader and Service Owners will develop service models, delivered through your connected execution and vision that will reimagine the workplace and its purpose of delivering value and solutions in line with the Firm’s purpose. You can influence and inform the development of those solutions. You will create impact and value through the building of strong and productive relationships, able to advise and influence key stakeholders within the designated office and where applicable, in the wider Firm. THIS IS A 12 MONTH FIXED-TERM POSITION

Working with the “One Team”, our on-site operational support team in line with our Service Owners strategic direction, you will ensure the workplace is safe, reporting on any issues in order to create a safe and harmonious environment. Driving improvements in the teams creative processes and capabilities with a strong attitude to teamwork and professional development. Considering fresh perspectives on how to communicate with your teams to engage and motivate them and inspire those around you through periods of change.
To manage the timely, efficient and cost-effective provision of Workplace Services collaborating closely with our approved supplier partners in strategic planning and operational activities leveraging your technical expertise and insights.. Ensuring all services are delivered in accordance with the agreed specifications and Service Level Agreements (SLA's).

Leadership

• To be able to flex your style to the demands of the situation or person to engage and motivate your team, while also creating your personal leadership vision and authentic purpose, sharing this with Leadership and Service Owners.
• To reimagine the possible by enhancing the PwC welcome experience for our people and clients from the moment they enter our building. To care and take pride in your environment and build confidence in our brand.
• You will remain curious and proactively structure your continuous personal and professional development undertaking training of methods and tools constantly isrupting and challenging yourself.
• To upskill, coach and lead individuals & teams that are empowered, accountable and able to anticipate the future.
• To promote being Open Minded within our office teams and challenge poor behaviours to promote a culture where everyone in our One Team has access to opportunities and feels able to bring their authentic self and experiences to work.

Project Management

• You will reimagine the possible by transforming the way employees work to drive collaboration, innovation, productivity, and deliver a great customer experience within a quality management system and governance framework.
• Have a proven ability to self-motivate, work independently, manage time effectively as well as a track record of working professionally and collaboratively as part of a wider-team seeking diverse views and perspectives.