Job description
Calling all Work Planners!
Are you already an experienced Housing Maintenance and Repairs Work Planner/ Scheduler who thrives in a fast-paced environment whilst delivering exceptional customer service and looking for the next step in your career?
If so, we have an exciting opportunity for a Work Planner/ Scheduler within our Platform Property Care planning team that could be for you!
In this key role you will be working as part of a highly motivated team planning planned and reactive maintenance work for our customers. Our team of Work Planners are central to our drive to deliver great customer service and ‘right first time’ repairs and installations.
This is a Full Time role working 40 hours a week Monday to Friday 8:00 - 16:30 - so no weekend working.
What could you be doing?
Responsible for planning an operational workforce, maintaining contact with field teams and also liaising with customers you will need to be highly organised, approachable, and a confident communicator. It is a busy role, juggling different priorities and you will need to remain calm under pressure, think on your feet and be able to work on your own initiative. But this won’t phase you as you will excel in organising the engineers and scheduling property maintenance and repairs. You will also have the support of a great team around you.
Who we are looking for:
- Strong IT skills, particularly Outlook and Word
- Experience of working in a building maintenance or construction administration team as a work planner or scheduler is essential
- Workforce (Engineers) planning and scheduling software experience
Check out some of our core benefits
- 28 days annual leave (plus bank holidays) with opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 8% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear – we are growing fast and we aim to achieve our plan through an engaged and highly skilled team.
If this sounds like the place for you then we’d love to hear from you! To find out more about this role, please contact
- Whist this role is home based, there will be an expectation that you have the ability to travel to our Group Offices located in Birmingham Business Park, Solihull or Central Park, Worcester on an ad-hoc basis, and as required. There is a Team meeting every other month and there will be other infrequent travel required. Any required travel will be reimbursed in line with our current policy and current Inland Revenue Mileage rates. Car parking at our offices is free.
Early applications are encouraged.
We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.