Job description
Job Reference #
City
Job Type
Your role
We’re looking for a Payments Specialist to:
- Thoroughly checking each payment, as it appears in its respective workflow tool/work queue so that the details accurately match those on the copy of the instruction provided by the client
- Cross-checking that the instruction has been given in line with current and valid indemnities for the client. This includes verification of authorised signatures and maintaining that only authorised clients, Powers of Attorney or Third Party Mandate holders give instructions
- Performing call backs on payments that fall within the relevant thresholds. Call backs are to be done in a highly professional and client-focussed manner and should, at the same time as verifying the authenticity of a payment instruction should positively add to the overall client experience
- At all times giving strict adherence to procedures
- Liaising with key internal service providers and stake holders (including Client Advisors, Client Account Managers, Desk & Segment Heads) within the bank to ensure the timely execution/resolution of CPT related queries and obtaining the appropriate exemptions, waivers and approvals
- Driving improvements to the overall client experience by working with other areas of the bank to ensure a seamless service
- Ensuring all risk management controls are adhered to in order to identify and mitigate any potential risk and appropriate management information (MI) is produced
Your team
Diversity helps us grow together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.
Your expertise
- Industry experience with knowledge of key banking and operational procedures, ideally including payments
- Experience in client services with particular exposure to speaking with clients
- Conscientious, detail-oriented individual who works hard in an accurate and time effective manner, always paying strict attention to cut off times and deadlines
- The ability to multi-task and prioritise within a busy and fast paced, dynamic working environment
- Will require a strong understanding of Financial Crime/Fraud
- Confidence to build strong professional relationships with other teams within the bank
About us
With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?
How we hire
Join us
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?
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