Welfare Consultant Exeter, England
Job description
Education and Academic Services – Wellbeing Services
This full-time post is available immediately on a fixed-term basis until 6 May 2024, to cover maternity leave.
Summary of the role
The post plays a key part in the University's offering of pastoral and welfare support for students. You will act as the first point of contact for these students, providing ongoing support for students experiencing personal problems and difficulties, and will coordinate a response and provide support which is tailored to individual students' needs, signposting and referring to specialist support. This will include responding to mental health challenges, liaising with other University staff and external agencies as appropriate.
You will sit in Wellbeing Services and report to the Welfare Pathway Lead, but your work will also involve extensive networking and liaison with individuals in student residences, security services, academic Colleges and across a range of other services. In addition to working directly with students, you will offer advice and support to other members of staff, and will also have the opportunity to contribute to the development of appropriate evidence based outcome measures.
We are seeking a candidate who has exceptional interpersonal skills, a resilient attitude, and a practical, solution-focused approach. In return we will provide an exciting, varied and rewarding role within a dynamic and supportive team, committed to providing the best possible experience for our students. Commitment to the wider participation agenda is essential by improving fair access, inclusivity, celebrating and working with diversity are essential pre-requisites.
Please note that this post will be subject to a clear DBS check.
Please ensure you read the Job Description and Person Specification for full details of this role.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022).
Our research income in recent years means we’re the fastest growing UK Research University with some of the world’s most influential scientists, and we seek to answer some of the most fundamental issues facing humankind today through this. More than 99% of our research is of international quality and our world-leading research impact is growing faster than any other Russell Group university (2021 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City.
Our Equality, Diversity and Inclusion Commitment
With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.
Benefits
We offer some fantastic benefits including:
- 41 days leave per year
- options for flexible working
- numerous discounts at leading retailers
- onsite gyms on all of our campus’ and a cycle to work scheme
- sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
- stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
For further information and an informal discussion about the post, please contact Abby Sproats
