Welfare Benefits Caseworker Liverpool, England
Job description
Position: Welfare Benefits Caseworker
Location: Liverpool: Hybrid – Remote and Office based, flexible options available across Liverpool, St Helens and Warrington
Closing date: 23 August 2023
Role details
Job title: Welfare Benefits Caseworker
Location: Hybrid – Remote and Office based, flexible options available across Liverpool, St Helens and Warrington
Salary: £25,408-£27,030
Salary pro rata: Yes
Hours per week: 35
Type of contract: Permanent
Closing date for applications: 23rd August 2023
Closing time: 09:00
Interview date: 4th September 2023
Link to job pack for application and for more information:
https://www.citizensadviceliverpool.org.uk/job-vacancies/welfare-benefits-caseworker-
The Welfare Benefits Caseworker is responsible for delivering a comprehensive
Welfare Benefits Advisory Service to individuals and families in need. The
caseworker will provide support and guidance to clients in understanding and
accessing welfare benefits, ensuring they receive the appropriate financial
assistance and support, including support with welfare benefits mandatory
considerations, and appeals. The role requires a thorough understanding of welfare
benefits regulations and policies, excellent communication and advocacy skills, and
a strong commitment to improving the well-being of individuals and communities.
We offer comprehensive training so if you don’t meet all the person specification but have some advice work experience and knowledge of the benefits system, we still encourage you to apply.
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
