Welcome & Service Assistant x 4 Newport, Newport, Wales
Job description
Join our team as one of this year's Compton Bay Welcome & Service Assistants.
This is a wonderful opportunity to work with thousands of our coast and countryside visitors in a welcoming and supportive role.
This fixed contract is four days a week throughout the summer and work days will be dependant on visitor demands, weather and availability.
This is an outdoor opportunity working primarily in our 17 miles of coastline but may also be across all our places that make up the Isle of Wight portfolio, including 5,500 acres of countryside much of which are areas of outstanding natural beauty, unique historic attractions, and features, four pay to enter properties and 17 holiday cottages.
Interviews will be held on the 2nd of June.
What it's like to work here:National Trust Isle of Wight is a small, caring and supportive team of staff and volunteers who strive to provide the very best welcome and visitor experience to all, wherever they touch us in Isle of Wight | National Trust , whether a local resident or visitor from further a field.
As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day.
What you'll be doing:As a Welcome & Service Assistant, it’ll be your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.
You’ll be responsible for answering queries and assisting visitors to get everything they need from their visit. Growing support for our cause will be a key task whether through engaging visitors in activities, recruiting new members, or generally talking everything we are doing and why we do it.
Who we're looking forWe'd love to hear from you, if this sounds like you:
- Ability to work in a team - flexible and adaptable
- Well organised and able to work with minimum supervision
- Helpful & friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- An understanding of the importance of great service
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (until 03/09/23)
