Welcome & Service Assistant Brixham, England
National Trust
Full Time
Brixham, England
9.9 GBP HOURLY Today
Job description
As the Welcome Service Assistant, it’s your role to ensure that every aspect of our visitor’s experience is going to be a delight. Motivated by achieving targets, you'll actively support ways to promote the Trust with fundraising and membership recruitment. We encourage enthusiastic people, who are willing to support one another across the whole portfolio, to apply.
This role is based on 975 annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
What it's like to work here:Coleton Fishacre is a 1920s country retreat complete with luxuriant garden by the sea, consisting of a 24-acre RHS accredited garden. At the country home of the D'Oyly Carte family, you can travel back in time to the Jazz Age. This most evocative of country homes was built in the Arts & Crafts style, and is imbued with Art Deco elegance. A light, joyful atmosphere fills the rooms, and music plays, echoing the family's Gilbert and Sullivan connections. You can get an insight into 1920s life 'upstairs and downstairs' from the glamorous Saloon and the airy servants' rooms. We're lucky enough that this property has been in the ownership of the National Trust since 1982.
You can find out more about the property at: https://www.nationaltrust.org.uk/coleton-fishacre
What you'll be doing:As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors.
You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit. When interacting with our visitors, you’ll advise them of the outstanding work we are doing and what their money is funding, promoting local projects or our national strategy. Happy working alone, outdoors and on your feet in all weathers, having a flexible attitude to moving between sites; You'll identify tasks, prioritise your time and check in with the team. You'll be diligent and take pride in looking after the daily operation and presentation of the place you work every single day.
Please also read the full role profile attached to this advert.
Who we're looking forWe'd love to hear from you, if this sounds like you:
- Able to work in a team and on your own
- Adaptable, well organised and able to work with minimum supervision
- Helpful & friendly
- Customer focused with a positive attitude
- Hardworking with a willingness to learn
- An understanding of the importance of excellent service
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (975 hrs py to 01/03/25)
National Trust
www.nationaltrustjobs.org.uk
Swindon, United Kingdom
Tim Parker
$100 to $500 million (USD)
5001 to 10000 Employees
Non-profit Organisation
Civic, Welfare & Social Services
1895
