Welcome Hosts Edinburgh, Scotland
Job description
Do you have a passion for delivering exceptional customer service and enjoy working in a dynamic environment? We are looking for friendly, positive, and vibrant individuals to join our front-of-the-house teams.
In this face-to-face customer service role, you will be responsible for:
- Delivering great customer service as a first point of contact, ensuring their needs are met.
- Meeting and greeting customers, pointing them in the right direction, creating a welcoming and fun environment, and helping them get the best experience in every visit.
- Responding to customers’ questions and enquiries in person, over the telephone, and by email in a friendly and efficient manner.
- Preparing and setting up our venues and equipment for events and customer use.
- Keeping everything clean, tidy, safe, and presentable.
Our ideal candidate will be:
- Customer-focused, enthusiastic individual with strong organizational skills and ability to the juggle multiple demands simultaneously.
- Great listener with excellent interpersonal and communication skills and the ability to convey information to a varied customer base.
- Decisive, fair, and consistent problem-solver, able to organise and prioritise workload effectively.
In return we offer:
- FREE membership across all our centres with access to fitness classes, gyms, and swimming pools
- Opportunities for training, career growth and development
- Generous holiday allowance (32 days, rising with service up to 40 days)
- Shift work which may fit around other commitments
- Cycle-to-work scheme
- Paid sick leave
- Company pension
- Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)
Opportunities available are part-time 20.75 hours a week or 32.75 hours a week.
To access the full job description, terms of service and to apply, follow the link below and register your application. https://vacancies.edinburghleisure.co.uk/LoginV2.aspx
Job Types: Part-time, Permanent
Part-time hours: 20-32 per week
Salary: £10.35 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Sick pay
- Wellness programme
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Application deadline: 15/03/2023
