Welcome and Triage Officer

Welcome and Triage Officer Brighton, England

University of Sussex
Full Time Brighton, England 24533 - 27979 GBP ANNUAL Today
Job description

About you

We are seeking to appoint enthusiastic, dedicated and highly motivated individual to join the Student Experiential Services team. The posts will operate within the University’s new Student Centre, to provide welcome, triage and first response information, advice and guidance to students, applicants and university colleagues on student support matters. Applicants should have a passion for excellent customer service, and experience of working in a fast-paced, results-driven environment.

For an informal discussion please contact Naomi Bennett ([email protected])

About our Division

Our Student Experience is all about our Students. We work diligently to ensure that all our students are supported and have positive meaningful experiences in our University. We are led by our Student Experience Director and her Leadership team. Our services focus on Academic Quality, Student Data & Records, Careers & Entrepreneurship, Advice & Guidance, Complaints & Conduct, and Student Wellbeing. We work collaboratively with our Schools and Divisions to ensure our students have environment that will further enhances their potential and equip them to pursue their goals and aspirations.

Why work here…

Our University is situated just off of the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are easily accessible by public transport; a 5-minute walk from the train station and bus stops within the campus. We have dedicated cycling paths and encourage our staff to cycle to work with our offering of a cycle to work scheme.

Sussex is a renowned, research-led International University and this is only possible because of the people that work here. Whether you are Faculty, Student, or a member of a Professional Services Team, it’s our people that make us great and we want you to be part of that.

The benefits that you will receive from day one:

  • Generous pension scheme 12% total Pension Scheme(grades 1-6) 31.4% total (grades7-10)
  • Life insurance of up to 3 times your annual salary for any pension-enrolled employees.
  • Purchase additional Annual Leave though our Scheme for a great home and work life balance
  • Discounts of public transport, Cycle to work Scheme, and special rates in hotels in Brighton and the Sussex region.
  • Discounts on high-street shops through our Rewards partner, along with a Cash back Health Plan.
  • Considerable discount on our on-site Gym Facilities because we care about our employees’ Health and Wellbeing.

The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.

You can find out more about our values and our EDI Strategy, Inclusive Sussex, on our webpages.

Welcome and Triage Officer
University of Sussex

Brighton, United Kingdom
Louis Baker-Stroud
$100 to $500 million (USD)
1001 to 5000 Employees
College / University
Colleges & Universities