Weekend Receptionist London, England
Job description
About us
Springdene Care Homes Group is a medium business in HEALTH_CARE_MEDICAL in London. We are professional and agile.
Our work environment includes:
- Modern office setting
- On-the-job training
- Safe work environment
Focusing on customer satisfaction is what sets us apart from the competition, and the weekend Receptionist is an essential part of our welcoming team. We're looking for someone who works well with others, has a strong commitment to customer service and has strong communication skills. A weekend Receptionist at our firm will be responsible for answering phones, using company policies to solve customer issues, and directing calls to the managerial team when necessary. The right individual will have a passion for hospitality and enjoy a flexible schedule as well as a comprehensive benefits package.
Responsibilities:
- Answer the phone and greet incoming callers.
- Answer questions and direct callers to the appropriate department.
- Be available to answer questions.
- Provide support to both customers and other staff members.
- Answer email, scan documents, and photocopy files.
- Deal with disgruntled customers.
- Calculate basic sums of money.
- Use a word processor.
Job Type: Part-time
Part-time hours: 8 per week
Salary: £11.95 per hour
Benefits:
- Company pension
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- Every weekend
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Application question(s):
- It is our company policy that we must have 2 covid vaccines and the booster, please can you confirm that you have had these vaccines.
- Do you have experience using a busy switchboard?
- Have you worked in a care home with vulnerable adults before?
Experience:
- receptionist: 1 year (preferred)
Work Location: One location
