Weekend Customer Services Consultant United Kingdom
Job description
We are looking for a Weekend Customer Service Consultant to join and support our Client Services Team.
In this inbound role, based in our Aldgate office - on the edge of the Square Mile, you will be taking details from customers and immediately passing them to the relevant Hamptons department in order to generate business. We will train you up so you`ll know our departments inside and out; being an expert in what you do.
From the moment you start your career with us, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things.
Responsibilities:
- Handling inbound calls and qualifying inbound enquiries through our CRM software
- Dealing with the Hamptons Webchat service
- Liaising with our Clients and prospective buyers to send them across to the relevant department or branch
- Working towards an individual target
Skills:
- Process driven and organised
- A positive, determined and enthusiastic attitude
- Strong communicator both written and verbally
- Willing to learn and have a `can do` attitude
- Working proficiency across all Microsoft Office packages
- Previous experience in dealing with several systems simultaneously is preferred.
Benefits:
- Competitive salary
- Company benefits and extras
- Fantastic company culture
If this sounds like the role for you please apply or for further information contact [email protected]
