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PERSONAL ATTRIBUTES

ESSENTIAL

Able to inspire and manage staff effectively.

Committed to providing a good service to the customer.

Thinking innovatively, and always looking for ways to improve the service.

An individual who conveys enthusiasm for the work.

An eye for detail and accuracy.

Honest, self-confident, assertive and flexible.

Able to take on responsibilities and to communicate effectively.

Able to work under pressure and as part of a team.

Holder of a valid driving licence and use of a car.

QUALIFICATIONS AND RELEVANT TRAINING

ESSENTIAL

Educated to degree standard or equivalent.

DESIRABLE

Additional qualifications in fields relevant to the Department's services.

Qualifications in the health and safety field.

Relevant management qualification.

RELEVANT EXPERIENCE

ESSENTIAL

Experience in the management field including managing staff at various levels.

Experience of managing budgets (revenue and capital) and resources (people and assets).

Experience of motivating and managing change and leading staff to achieve successfully.

Experience of leading on health and safety matters.

Experience of developing business cases, leading on work areas and achieving targets.

Experience of leading an effective relationship and collaborating with external stakeholders including contractors and external agencies.

Experience of leading on service improvement plans.

DESIRABLE

Experience of leading a large workforce.

Experience of managing or leading on work relevant to the Department's services.

Experience of being responsible for or managing work sites.

SKILLS AND SPECIALIST KNOWLEDGE

ESSENTIAL

A firm understanding of all health and safety policies and expectations with service delivery.

A good understanding of the Council’s structure and arrangements

A firm understanding of project and programme management.

Effective communication skills (verbal, written and presentation) and the ability to influence and manage stakeholders.

Good interpersonal skills and the ability to work with people at all levels within the organisation.

IT skills in relevant software (e.g. MS Word, Excel).

DESIRABLE

An understanding of the policies, legislation and expectations relevant to the work areas of the Department's services.

An understanding of the work areas of the Department's services.

LANGUAGE REQUIREMENTS

ESSENTIAL

Listening and Speaking - Advanced

Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day-to-day topics in the field in order to present information and express opinions. Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.

Reading and Understanding - Advanced

Able to understand standard written Welsh and English, both formal and informal. Able to gather information from various sources such as letters, reports and articles in Welsh and English in order to fulfil the post.

Writing - Advanced

Present written information confidently by letter, more detailed and technical report formats, and respond to written requests conveying information, ideas and opinions in Welsh and English. (Assistance is available to check the language.)

The attributes expected of the postholder should be noted. These should be used as assessment criteria for all candidates.

Purpose of the Post.

• Ensure that the people of Gwynedd are at the heart of everything we do.
• Lead the team(s) they are responsible for to achieve effectively and efficiently what is important to the people of Gwynedd by creating and maintaining an environment of respect and trust empowering, equipping and inspiring the staff.

Responsibility for functions . e.g. staff, budgets, equipment

• Staff and the workforce associated with the duties noted.
• Any equipment, vehicle, machine or goods related to the duties noted.
• Relevant budgets. Any subcontractor used to provide the service.

Main Duties

TO LEAD

• Being accountable for the Service and the most effective and efficient use of the resources available
• Lead the Service's staff by encouraging and motivating them to own the principles of Ffordd Gwynedd and to be accountable for ensuring that this happens
• Ensure an environment within the team that promotes and encourages staff well-being
• Assist the team in establishing operating principles and considering relevant laws (e.g. Health and Safety, Well-being and Future Generations Act, Social Services and Well-being Act) and ensure that they adhere to them
• Be aware of how the team's systems work and facilitate that they are challenged where necessary
• Ensure that the team contributes to the objectives of services or other organisations that try to achieve what is important to the people of Gwynedd.
• Promote the need to identify and act on future threats and opportunities including preventative measures
• Ensure awareness of the legal and political climate that affects the service ensuring that team members are aware of the necessary elements.
• Being alive to good practice within the service area and ensuring that the team considers the appropriateness of that good practice for them.
• Leading change within the service area where it is necessary to do so
• Dealing with concerns raised by Elected Members regarding the Service.

ENABLING AND EMPOWERING

• Recruit and develop individuals and teams to ensure they have the necessary skills to fulfil the roles needed now and into the future
• Equip the team to establish what is important to the people of Gwynedd and thereby establish the purpose of the team and to ensure that it remains current
• Ensure that decisions are made based on evidence.
• Helping the team to review and challenge its performance
• Create and maintain an atmosphere that enables all team members to contribute and take decisions in order to provide the best possible services
• Ensuring an atmosphere of trust and accountability within the team, ensuring appropriate communication with and within the team.

DELIVERY

• Equip the team to consider which measures show performance against the purpose and to own those measures
• Encourage the team to innovate, take risks and learn from experience in order to improve performance
• Motivate and/or mentor the team to recognise and act in a timely manner in order to remove obstacles that prevent the ability to achieve what is important to the people of Gwynedd
• Resolve any obstacles that the team cannot resolve
• Ensure that complaints receive appropriate attention and that the team considers any lessons that arise in order to improve service.
• Act in a proactive way; being open to thinking differently; energetic and committed with personal honesty in order to fulfil the functions below ensuring that the staff of the Department are developed to display the same characteristics.

SELF-REFLECTION – on personal achievement based on what is outlined in the job description.

SPECIFIC AREAS OF THE POST

• Assist in the provision of waste and recycling collection and treatment services;
• Assist in managing the refuse and recycling collection workforce (including domestic and commercial, clinical and bulky waste);
• Responsibility for monitoring and control work in accordance with the requirements of the waste treatment sites' licenses together with closed landfill sites;
• Managing the workforce of waste transfer sites, service drivers and waste transport, including managing contracts with others;
• Management of residual waste reception and transfer sites;
• Managing the workforce of Caergylchu, Ffridd Rasus and Recycling Centres;
• Responsibility for effective and efficient implementation of the Service's agreements;
• Managing the workforce that distribute containers in an effective, efficient and economical manner;
• Contribute to developing and maintaining an effective system to record and monitor the performance of the Service;
• Client care, including dealing with inquiries and complaints;
• Responsibility for the effective and efficient implementation of the waste disposal agreements, including the North Wales Residual Waste Treatment Partnership agreement and the GwyriAD agreement;
• Prepare prices for services provided;
• Manage work in accordance with detail and an appropriate Code of Practice;
• Reporting on the operational and financial performance of the Services;
• Planning, programming, realising and monitoring the work of the Services;
• Assist with the preparation of a service plan;
• Prepare and maintain relevant information, correspondence, records and reports in a timely manner and in accordance with the Unit's fixed systems (to match Quality Assurance requirements);
• Ensure that action is taken in accordance with Health and Safety Regulations and any Legislation relevant to the work;
• Contribute to developing and maintaining an effective system to record and monitor the performance of the Service;
• Responsibility for self-development;
• Ensure compliance with health and safety in the workplace regulations in accordance with the responsibilities noted in the Health and Safety at Work etc. Act 1974 and the Council’s Health and Safety Policy;
• Operate within the Council’s policies and procedures in relation to equal opportunities and equality;
• Be responsible for managing information in accordance with the Council’s information management standards and guidelines. Ensure that personal information is handled in accordance with Data Protection legislation.
• A commitment to reducing the Council’s carbon footprint in accordance with the Council’s Carbon Management Plan and to encourage others to contribute positively to reducing the Council’s carbon footprint;
• Undertake any other reasonable and proportionate duties which correspond to the salary and responsibility level of the post.
• Be responsible for reporting any concern or suspicion that a child or vulnerable adult is being abused.

Special Circumstances . e.g. the need to work unsociable hours, special working arrangements etc.

It may be necessary to work outside working hours to attend the needs of the service and emergencies.

The above indicates an outline of duties only, in order to give an idea of the level of responsibility entailed. This job description is not exhaustive in detail, and job duties may change from time to time without changing its fundamental nature and level of responsibility.