Job description
About the role
We’re looking for Warehouse Team Managers to join our Distribution Centre team here in Knowsley. As Warehouse Team Manager, reporting into the Shift Manager, you will own and be responsible for the performance of your Operative direct reports and for the internal and external service, safety and cost KPI’s of your department.
You will ensure the effective day to day running of your department providing your team with clear leadership, communication, guidance and support to ensure the right process and procedures are followed and performance metrics are achieved You will seek new and more effective ways to improve performance and share these with your colleagues to ensure consistency
Shift Pattern: 5 days out of 7, rotating shift pattern of 6AM-2PM, 2PM-10PM
- Be responsible and take ownership for your teams performance Ensure regular reviews of team operatives and process assistants takes place to drive performance, commercial and operational improvements.
- Develop and maintain a high performing team, through actively coaching, developing and supporting your team operatives
- Address skill gaps and multi skilling requirements of team operatives
- Manage your team and departments performance rates and standards, by creating a positive and productive working environment
- Support the Shift Manager in delivering a culture where colleagues enjoy coming to work
- Deliver a culture where your team can prioritise internal and external customers, and recognise and celebrate success within your department
- Ensure your team operatives are following standard operating procedures
About You
- Demonstrate managing in the delivery of significant change projects in a manufacturing , fashion, FMCG and/or home ware Ecommerce and Retail distribution centre
- Proven track record of managing and implementing automated solutions to optimise productivity and flow
- Ability to demonstrate an excellent customer and colleague focus Strong leadership and organisational skills
- Excellent communication skills, both written and verbal Highly organised, experienced in working under pressure and multi-tasking
- Strong negotiating and influencing skills Driven and self-motivated
About Matalan
From humble beginnings to disruptive innovations in the retail industry, when we say there’s no other retailer like Matalan, we really mean it! There’s an honesty and energy here that allows our people to shine, which our colleagues, customers and suppliers love.
With over 200 stores in the UK, a growing online presence and over 15,000 employees, we’re a thriving, omnichannel value retailer that’s going places and delivering year on year growth.
If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place.
We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail.
We make sure every voice is heard, nurture the ambitions of our people and invest in their future. Our amazing and diverse people make us who we are and our values are the driving force behind everything we do: Think Customer, Think Family, Be Real, Be the Best.
Talent is quickly spotted and nurtured, and there are lots of opportunities to tailor make your own career and learn with us.
Right now, Matalan is stepping in to a new age and embracing the changing face of retail. We have some exciting opportunities across the business in Retail and Logistics, as well as Ecommerce, Marketing, Technology and Product at our Head Office in Liverpool and our new Creative Hub in London.
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% staff discount, which increases with length of service
- Thrive Recognition Scheme
- Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for other retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business