Job description
We’re the UK’s favourite premium chocolate brand with a range extending from luxury giftable chocolates to alcohol and our pioneering drinking chocolate system, the Velvetiser™. With over 25 years in the market, we’re multi-category, multi-channel, and multi territory. Our success story has involved our customer from day one, and our direct connection with them which has made us who we are today.
As we continue our mission to spread happiness through chocolate, we’re looking for a Warehouse Operative to join our Fulfilment Team at our brand-new Fulfilment Centre in Harpole, Northampton on a permanent basis.
Shift Pattern: Monday to Friday on a rotating weekly shift pattern of 6am – 2pm and 2pm – 10pm.
Salary: £11.25 per hour
As a Warehouse Operative, you will be responsible for carrying out accurate, efficient and safe handling of the Hotel Chocolat products that our customers know and love. Ensuring that our products are in the right location and distributed in full and on time through several picking methods and MHE activities.
This is a fantastic opportunity to join Hotel Chocolat in a role that enables you to be trained and develop in multiple skillsets across a warehousing / distribution environment.
SHOW US HOW ITS DONE
- Ensure orders are picked accurately, in full and on time, delivering on daily targets and KPIs set for the shift
- Despatch of orders across a range of channels (i.e. Wholesale and Retail picking)
- Ensure that all despatches are fit for transportation
- Escalating any issues that may affect delivery of our business Service Level Agreements to Shift Coordinators / Team Managers
- Ensure that any relevant paperwork is completed clearly and accurately
- Work to protect and safely store all products within the warehouse
WHO YOU ARE & WHAT YOU HAVE
Essential
- Experience of working in an FMCG operating environment
- Exceptional attention to detail
- Good English language skills both written and verbal
- Competent numerical skills
Desirable
- MHE trained – PPT, LLOP’s, FLT, Counterbalance.
- Willing to multi-skill and be flexible across the operation
WORKING AT HOTEL CHOCOLAT
You’ll play a vital role within a constantly evolving company, in a friendly and energetic workplace. Staff perks include an unlimited 50% discount on all our products, as well as 70% off the rate card price for you and your guests when you stay at the Hotel Chocolat – our hideaway on the paradise island of Saint Lucia, set among the cocoa trees of our historic Rabot Estate.
At Hotel Chocolat, we treat each other with respect, equality and grace. Our mantra? Be brave. Be kind.
This People Pledge is underpinned by our values of Originality, Authenticity and Ethics.
We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work.
We want you to be your AUTHENTIC self – and feel comfortable to share your differences, and what makes you unique.
Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another.
This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.